Online Courses

All created and recorded by
Dr. Ralph H. Kilmann

DISCOVER DR. KILMANN’S CELEBRATED APPROACH TO CONFLICT MANAGEMENT, CHANGE MANAGEMENT, EXPANDING CONSCIOUSNESS, AND QUANTUM TRANSFORMATION

Kilmann Diagnostics is the exclusive provider of online training and certification for interpreting the Thomas-Kilmann Instrument (TKI). Along with co-developing the TKI assessment, Dr. Kilmann also authored seven additional assessment tools, twenty management books, and more than one hundred technical articles—all of which show the practical value of his time-tested methods for managing conflict and change in all kinds of situations and organizations. During our online courses, you’ll find yourself deeply immersed in a virtual classroom with Dr. Kilmann, listening to his engaging and passionate voice while he explains the most challenging topics—conflict, change, consciousness, and quantum transformation—with the aid of his stunning presentation slides.

Expanding Consciousness by Ralph Kilmann Course Cover Image

00.
Expanding
Consciousness

Learn how your four foundational inner conflicts can be addressed with five different conflict modes, so all your human consciousness can be brought into the workplace.

Quantum Transformation course cover image

0.
Quantum
Transformation

A grand overview of the eight tracks to long-term success, so members can transform an old Newtonian organization into a transformed, highly conscious,  quantum organization.

Basic Training in Conflict Management by Ralph Kilmann Course Cover

1.
BASIC Training in
Conflict Management

Learn how to interpret your own TKI Profile (as well as other individual profiles) and then learn to improve your conflict-handling behavior.

Group training in conflict management by Ralph Kilmann

2.
GROUP Training in
Conflict Management

Learn how to interpret the more intricate Group TKI Profiles, so all groups can learn how to resolve their most challenging conflicts.

Advanced Training in Conflict Management by Ralph Kilmann Course Cover

3.
ADVANCED Training in
Conflict Management

Learn how to use the TKI assessment and other tools for resolving an organization’s most complex problems and conflicts in a fast-paced world.

Culture management by Ralph Kilmann Course Cover

4.
Culture
Management

Learn how to identify the most dysfunctional cultural norms and then replace them with healthier behavioral norms, thereby closing culture-gaps.

Critical Thinking by Ralph Kilmann Course Cover

5.
Critical
Thinking

Learn how to surface and then revise your false assumptions, so your decisions and actions will be based on today’s reality, not yesterday’s fantasy.

Kilmann Team Management cover image

6.
Team
Management

Learn how to identify and then close team-gaps, so all groups will be able to resolve their most complex problems and conflicts in the workplace.

Strategy-structure aligning objectives by Ralph Kilmann

7.
Strategy-
Structure

Learn how members can effectively self-design and self-manage the two most important formal systems in their organization.

Reward systems for inspiring performance and satisfaction by Ralph Kilmann

8.
Reward
Systems

Learn how members can effectively self-design and self-manage the reward policies and practices that inspire high performance and satisfaction.

Process management cover image by Ralph Kilmann

9.
Process
Management

Learn how to describe, control, and continuously improve the flow of work in an organization, including how to accelerate the rate of learning.

The Complete program for online courses by Ralph Kilmann

10.
The Complete Program

If you would like to take ALL our online courses, you can purchase them as one course collection at a significant discount. Then, for 1 entire year, you will have access to all 50 hours of course videos, 11 course manuals (1,410 pages), and 2 TKI assessments. To receive “Certification in Conflict Management and Change Management,” you must pass 7 exams: (1) EITHER Expanding Consciousness OR Quantum Transformation, (2) ADVANCED Training, (3) GROUP Training, (4) Critical Thinking, (5) EITHER Culture OR Team Management, (6) EITHER Strategy-Structure OR Reward Systems, and (7) Process Management.

The TKI Package cover image by Ralph Kilmann

11.
The TKI Package

If you would like to take our 3 TKI-based courses, you can purchase The TKI Package at a discount. Then, for 6 months, you’ll have access to all 12 hours of course videos, 3 course manuals (222 pages), and 2 TKI assessments. This package is a great choice for trainers, consultants, coaches, mediators, therapists, and peacebuilders who wish to gain mastery of the TKI assessment for applications with individuals, couples, groups, organizations, and nations. To earn our esteemed “Certification for the Thomas-Kilmann Instrument,” you must pass 2 exams: (1) GROUP Training and (2) ADVANCED Training.

Not sure which course is right for you?

Select the right course or course collection according to your primary or preferred OCCUPATIONAL IDENTITY:

Trainers and Facilitators - button
Independent consultants - button
Human resources and learning executives - button
Leaders for process improvement - button
Change agents for holistic improvement - button
Executive and business coaches - button
Mediators and Ombudspersons - button
Therapists for couples and families - button
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BENEFITS OF TAKING OUR COURSES

LEARN DIRECTLY FROM THE CO-CREATOR OF THE RENOWNED TKI ASSESSMENT TOOL: Dr. Ralph Kilmann is the co-author of the Thomas-Kilmann Instrument (TKI), which is the world's leading assessment of conflict-handling behavior. To date, more than 8,000,000 copies of the TKI have been sold. Dr. Kilmann has been using the TKI since the time it was conceived in the early 1970s, while he was still completing his Ph.D. degree in the behavioral sciences at UCLA. All of our three online courses on conflict management, therefore, enable you to learn—directly from the author himself—how to use the TKI assessment for dramatically improving how individuals, groups, and organizations manage their conflicts.

LEARN DIRECTLY FROM THE CO-CREATOR OF SCORES OF BOOKS, ARTICLES, AND ASSESSMENT TOOLS: Dr. Kilmann has also authored more than 20 books, 100 articles, and 10 assessment tools for change management. This extensive knowledge—which was developed during his 30 years of research, teaching, and consulting as a chaired professor at the University of Pittsburgh—is utilized throughout our online courses. To ensure that all his knowledge would be perfectly translated into our series of courses on conflict, change, consciousness, and transformation, Dr. Kilmann personally created all the slide presentations and course materials—which was made possible by his undergraduate major in graphic arts at Carnegie Mellon University.

EXPERIENCE A CLOSE-UP VIDEO PRESENTATION ACCOMPANIED BY A CRYSTAL-CLEAR AUDIO RECORDING: On the video of each presentation slide, you’ll see Dr. Kilmann’s very visible pointer gracefully moving from one bulleted item to the next (or from one section of a diagram to another), perfectly in sync with his studio-recorded verbal presentation. As a result, you’ll have a front-row seat for every video presentation, along with a crystal-clear recording for the audio, in every one of our online courses. If you have a high-resolution computer, laptop, tablet, or smartphone, you’ll see every pixel and hear every word during each video presentation.

ENJOY WATCHING OUR COURSES, TAKING OUR ASSESSMENTS, AND READING OUR BOOKS ON OUR ADVANCED E-LEARNING PLATFORM: Since all our courses are recorded and then streamed on the very best e-learning platform available, you can fully enjoy Dr. Kilmann’s unique onscreen presentations on your laptop computer or mobile device—anywhere, anytime, and at your own pace. You can also take the TKI and several other assessment tools on such a high-end, online venue. Lastly, our course manuals and most of our workbooks, audiobooks, and presentation slides are available in a pdf format for your online learning convenience.