If you would like to take our three TKI-based recorded online courses on conflict management—which enables you to earn your TKI Certification—you can purchase The TKI Package at a considerable savings versus buying those three online courses separately. Since the GROUP Training course recommends that you take two TKI assessments with modified instructions, the TKI Package also includes, at no extra charge, two TKI assessments … so you can take the TKI twice!
The TKI Package of three online courses and two TKI assessments is the perfect course collection for consultants, trainers, coaches, and mediators who wish to gain mastery of the TKI for helping individuals, couples, families, work groups, and/or organizations improve their conflict resolution skills and conflict resolution strategies.
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Price: $875
NOTE: If you were to purchase the three courses separately, including the two TKI assessments, the total price would be $1100. By purchasing The TKI Package, you save $225 (20%).
6-Month Access Period
When you complete your purchase, you’ll have instant access to your course collection by selecting My Online Courses from your Dashboard. For 6 months, you can:
NOTE: Once you purchase this course collection, it cannot be transferred to another person at any time.
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Upgrade to Our Ultimate Course Collection
Your purchase of The TKI Package can be fully applied toward purchasing The Complete Program of all our 11 online courses. Learn more about the Upgrade Path to our ultimate course collection.
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Refund Policy
To test your mastery of The TKI Package, take and pass the three online Final Exams that are included in your purchase. In fact, to earn your Certification in the Thomas-Kilmann Conflict Mode Instrument, you must pass all three exams (one for each online course). NOTE: You can take each Final Exam as many as five times, since our purpose is to encourage you to learn the material—not to add extra stress to your life.
TO PURCHASE 1 TKI PACKAGE ONLY FOR YOURSELF:
Use this column to purchase The TKI Package of our 3-TKI based recorded online courses for a Group of Participants (you can also include yourself in this group) or for 1 other person.
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FOR BUYERS
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Price:
$875 per person for 1-4 persons
$775 per person for 5+ persons (this quantity discount is applied automatically)
NOTE: When you purchase The TKI Package for 1 to 4 persons, you save $225 (20%) per person versus purchasing the bundled items separately. When you make this purchase for 5 or more persons, you save $325 (30%) per person.
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FOR PARTICIPANTS
6-Month Access Period
Once we process your completed KD_Spreadsheet, each participant will receive an email with instructions to access their private account and their course collection.
For 6 months, participants will be able to:
NOTE: Once a course is placed in a participant’s private account, it cannot be transferred to another participant at any time.
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Refund Policy
After you’ve made your quantity purchase, be sure to download the KD_Spreadsheet for Creating Group Accounts and carefully follow the instructions.
For example, if you bought this course collection for 1 other person, fill out the spreadsheet for just that 1 person. If you as well as other persons will each be taking this course collection, please make sure to also include YOUR information on the completed KD_Spreadsheet.
When you send your carefully completed KD_Spreadsheet to info@kilmanndiagnostics.com, please include the date when you would like us to import your spreadsheet into our website.
From that moment we import your spreadsheet, the one or more listed persons are automatically assigned this course collection in their existing (or newly created) private account. At the same time we import your spreadsheet, our website also emails the listed persons their log in credentials and instructions for accessing this course collection.
For the stipulated access period of 6 months, the participants in your group can then (1) log into their private account, (2) download the three Course Manuals for Conflict Resolution Skills, (3) take your two TKI assessments (with modified instructions) as well as the online Kilmann Organizational Conflict Instrument, (4) decide whether they want to purchase and then take the Myers-Briggs Type Indicator (and/or download and take the FREE Kilmanns Personality Style Instrument), and (5) watch the three courses in the package as often as they like.
Refund Policy: As stipulated in All Our Policies, since it isn’t feasible for your clients to return those intangible (electronic) course materials back to us after they were assigned to each client’s private account, once we have imported your spreadsheet, we do not provide any refunds—in whole or in part—for The TKI Package.
To learn how the members of any work group can blend our recorded online courses with live discussions, we provide these detailed steps: Blended Learning for The TKI Package in Conflict Management.
To ensure that your group members have learned all the vital material in this course collection, you can require them to take and pass each of the three Final Exams. As they do so, they’ll earn their Certification in the Thomas-Kilmann Conflict Mode Instrument when they pass all three exams (one for each online course). NOTE: They can take each Final Exam as many as five times, since our purpose is to encourage your group members to learn the material—not to add extra stress to their life.
PROCEED WITH YOUR QUANTITY PURCHASE FOR 1 OTHER PERSON…OR FOR 2 OR MORE PARTICIPANTS IN A GROUP (WHICH CAN ALSO INCLUDE YOU):
take this course package on your laptop or desktop computer, or on your tablet or smartphone
watch the course videos at your convenience: any day, any time, and as often as you like
provide a reduced image of every presentation slide with Dr. Kilmann’s additional insights
the average time for completing all three courses and taking the optional final exams

PLEASE NOTE: Make sure that the first and last names in your private account on our website are exactly what you want to appear on your earned certificate. After your certificate has been issued and placed on your Dashboard in your private account, we do not redo your certificate for any reason.
If you would like to take our three TKI-based recorded online courses on conflict management, you can purchase The TKI Package at a considerable savings versus buying these online courses separately. Since the GROUP Training course recommends that you take two TKI assessments with modified instructions, the TKI Package also includes, at no extra charge, two TKI assessments … so you can take the TKI twice!
This combination of three online courses and two TKI assessments is the perfect package for consultants, trainers, coaches, and mediators who wish to gain mastery of the TKI for helping individuals, couples, families, work groups, and/or organizations improve their conflict resolution skills and conflict resolution strategies.
SPECIAL BONUS: Every purchase of The TKI Package includes Dr. Kilmann’s latest assessment tool, The Kilmann Organizational Conflict Instrument (KOCI), along with his one-hour video presentation on the development and interpretation of this instrument for identifying your systems conflicts and the conflict resolution strategies you tend to use for resolving those systems conflicts.
CERTIFICATION: When you pass the three Final Exams for (1) BASIC Training in Conflict Management, (2) GROUP Training in Conflict Management, and (3) ADVANCED Training in Conflict Management, you’ll receive a personalized certificate to signify your achievement: Certification in the Thomas-Kilmann Conflict Mode Instrument.
ADDED BONUS: When you earn your TKI Certification, you’ll also receive our specially designed TKI Certification Logo, which you can place on your website to showcase your acquired expertise in using the Thomas-Kilmann Conflict Mode Instrument to help individuals, groups, and organizations further enhance their conflict resolution skills and conflict resolution strategies.
What is the single best reason for taking The TKI Package? You’ll be learning how to use the TKI accurately and to its full potential directly from its co-creator: Dr. Ralph H. Kilmann. It doesn’t get any better than that!
The Three TKI-Based Online Courses in The TKI Package
Watch our FREE, very informative, Videos About the Thomas-Kilmann Instrument and Your Conflict Resolution Skills. You can also read many Full-Length TKI Articles and TKI Blogs. Lastly, you’ll learn a lot from Dr. Kilmann’s question-and-answer exchanges: FAQs About the TKI Assessment.
If you want to read the most up-to-date and comprehensive information about the TKI tool in one single document, consider purchasing Dr. Kilmann’s first (and only) TKI Book (published in 2023): Mastering the Thomas-Kilmann Conflict-Mode Instrument: Celebrating More Than 50 Years of Resolving All Kinds of Conflicts.

DOWNLOAD THREE BEAUTIFULLY DESIGNED COURSE MANUALS: This course collection comes with a downloadable manual for each of our three courses on conflict management—for a grand total of 222 pages. Each manual includes an image of every presentation slide, Dr. Kilmann's personalized notes, reference material, and space for note taking. As a total, the three course manuals provide the most comprehensive materials for understanding and using the renowned TKI assessment tool.
See Sample Manual for Conflict Resolution
LEARN HOW TO USE THE TKI ASSESSMENT TOOL FOR INDIVIDUALS, GROUPS, AND ORGANIZATIONS: In The TKI Package, you'll hear Dr. Ralph Kilmann's crystal-clear voice explain in three online courses: (1) how to interpret a great variety of individual TKI Profiles; (2) how to develop and interpret the more intricate Group TKI Profiles, based on each member taking the TKI twice with modified instructions; and (3) how to ensure that members use their enhanced conflict resolutions skills inside their organization.

TAKE TWO—FREE—TKI ASSESSMENTS THAT ARE INCLUDED IN THE TKI PACKAGE: One of our courses, GROUP Training in Conflict Management, recommends that you take the TKI assessment twice: one TKI is for INSIDE your group; while the second TKI is for OUTSIDE your group (in all other settings in your life). That’s why The TKI Package also includes your two TKI assessments, so you can experience what it’s like to take two different TKIs and then interpret the insightful results for the members of any group or organization..

TAKE A FREE ASSESSMENT TOOL THAT WILL IDENTIFY YOUR PSYCHOLOGICAL TYPE AT WORK: In the TKI Package, you are also provided with Kilmanns Personality Style Instrument for assessing psychological type specific to work situations: ST, NT, SF, and NF. These four fundamentally different ways of collecting information and making decisions are regularly used to magnify and then resolve radically different approaches to complex problems and conflicts in any group or organization.

LEARN HOW YOUR PSYCHOLOGICAL TYPE AFFECTS YOUR USE OF THE FIVE CONFLICT MODES: In ADVANCED Training, Dr. Kilmann thoroughly examines how certain enduring psychological traits predispose people to use different modes for resolving conflict. Once you become aware of the connection between your traits and your modes, however, you’ll find it easier to use each conflict-handling mode as needed, which augments your conflict resolution skills.

LEARN ABOUT GROUP PROCESS AND PROBLEM MANAGEMENT: In The TKI Package, you’ll also learn the ten key principles of group process (planning vs. doing, testing assumptions, and more). You’ll then learn the five steps—and errors—of problem management (sensing problems, defining problems, deriving solutions, implementing solutions, and evaluating outcomes), which are the ultimate source of all conflicts in organizations.

LEARN HOW TO DESIGN A PROBLEM MANAGEMENT ORGANIZATION: The foregoing principles and practices are then combined into the Problem Management Organization, or PMO for short, which enables groups and organizations to resolve their most complex problems and conflicts—efficiently and effectively. Indeed, the PMO provides the most pragmatic conflict resolution strategies for today's organizations, institutions, and nations.

ENJOY YOUR USER-FRIENDLY ACCESS TO EACH SEPARATE ONLINE COURSE: For your convenience, there is a single “landing page” for The TKI Package that not only presents a concise description of every course, but also provides the links so you can take each course in the recommended sequence. On each separate course page, you will then be able to download your course manual, watch the course videos, consider reading some optional articles or blogs on the topic, and then take your optional Final Exam.

EARN YOUR CERTIFICATION FOR THE THOMAS-KILMANN INSTRUMENT: To receive the Certificate in the Thomas-Kilmann Instrument, you must pass all three Final Exams: (1) BASIC Training, (2) GROUP Training, and (3) ADVANCED Training in Conflict Management.
Learn More About Earning Your TKI Certification
ACCESS YOUR THREE COURSES FOR SIX MONTHS: Instead of the typical access period of 90 days for each of the separately purchased courses, your purchase of The TKI Package gives you private access to all three courses in conflict management for a total of six months.