The TKI Package

Learn all about the TKI assessment and
conflict management for individuals,
groups, and organizations

Package Overview

If you would like to take our three TKI-based online courses, you can purchase The TKI Package (at a considerable savings versus buying these online courses separately). Since the GROUP Training course recommends that you take two TKI assessments with modified instructions, the TKI Package also comes with these two assessments. This combination of three online courses and two TKI assessments is the perfect package for consultants, trainers, coaches, and mediators who wish to gain mastery of the TKI for applications with individuals, couples, groups, and organizations. And if you pass the two required Final Exams (GROUP Training in Conflict Management and ADVANCED Training in Conflict Management), you’ll receive a special certificate to signify your achievement: Certificate in the Thomas-Kilmann Conflict Mode Instrument.

Package Outline:

  1. BASIC Training in Conflict Management
  2. GROUP Training in Conflict Management
  3. ADVANCED Training in Conflict Management

See this Dedicated TKI Page, which provides a great variety of online TKI resources. Be sure to watch our seven Videos for the Thomas-Kilmann Instrument. And read our many Full-Length TKI Articles.


watch on your laptop or desktop computer, or on your tablet or smartphone


the average time for completing 3 courses and all optional exams


includes a reduced image of every presentation slide with Dr. Kilmann’s added notes


available for you to watch the videos at any time, any day, as many times as you like


DOWNLOAD THREE BEAUTIFULLY DESIGNED COURSE MANUALS: This course collection comes with a downloadable manual for each of our three courses on conflict management—for a grand total of 222 pages. Each manual includes an image of every presentation slide, Dr. Kilmann's personalized notes, reference material, and space for note taking. As a total, the three course manuals provide the most comprehensive materials for understanding and using the renowned TKI assessment tool.

LEARN HOW TO USE THE TKI ASSESSMENT TOOL FOR INDIVIDUALS, GROUPS, AND ORGANIZATIONS: In The TKI Package, you'll hear Dr. Ralph Kilmann's crystal-clear voice explain in three online courses: (1) how to interpret a great variety of individual TKI Profiles; (2) how to develop and interpret the more intricate Group TKI Profiles, based on each member taking the TKI twice with modified instructions; and (3) how to bring a deeper understanding of conflict management into the daily life of an organization.

TAKE TWO—FREE—TKI ASSESSMENTS THAT ARE INCLUDED IN THE TKI PACKAGE: One of our courses, GROUP Training in Conflict Management, recommends that you take the TKI assessment twice: one TKI is for INSIDE your group; while the second TKI is for OUTSIDE your group (in all other settings in your life). That’s why The TKI Package also includes your two TKI assessments, so you can experience what it’s like to take two different TKIs and then interpret the insightful results for the members of any group.

TAKE A FREE ASSESSMENT TOOL THAT WILL IDENTIFY YOUR PSYCHOLOGICAL TYPE AT WORK: In the TKI Package, you are also provided with Kilmanns Personality Style Instrument for assessing psychological type specific to work situations: ST, NT, SF, and NF. These four fundamentally different ways of collecting information and making decisions are regularly used to magnify and then resolve radically different approaches to complex problems and conflicts in any group or organization.

LEARN HOW YOUR PSYCHOLOGICAL TYPE AFFECTS YOUR USE OF THE FIVE CONFLICT MODES: In ADVANCED Training, Dr. Kilmann thoroughly examines how certain enduring psychological traits predispose people to use different modes for resolving conflict. Once you become aware of the connection between your traits and your modes, however, you’ll find it easier to use each conflict-handling mode as needed.

LEARN ABOUT GROUP PROCESS AND PROBLEM MANAGEMENT: In The TKI Package, you’ll also learn the ten key principles of group process (planning vs. doing, testing assumptions, and more). You’ll then learn the five steps—and errors—of problem management (sensing problems, defining problems, deriving solutions, implementing solutions, and evaluating outcomes), which are the ultimate source of all conflicts in organizations.

LEARN HOW TO DESIGN A PROBLEM MANAGEMENT ORGANIZATION: The foregoing principles and practices are then combined into the Problem Management Organization, or PMO for short, which enables groups and organizations to resolve their most complex problems and conflicts—efficiently and effectively.

ENJOY YOUR USER-FRIENDLY ACCESS TO EACH SEPARATE ONLINE COURSE: For your convenience, there is a single “landing page” for The TKI Package that not only presents a concise description of every course, but also provides the links so you can take each course in the recommended sequence. On each separate course page, you will then be able to download your course manual, watch the course videos, consider reading some optional articles or blogs on the topic, and then take your optional Final Exam.

EARN YOUR CERTIFICATION FOR THE THOMAS-KILMANN INSTRUMENT: To receive the Certificate in the Thomas-Kilmann Conflict Mode Instrument, you must successfully pass these two Final Exams: (1) GROUP Training in Conflict Management and (2) ADVANCED Training in Conflict Management.

ACCESS YOUR THREE COURSES FOR SIX MONTHS: Instead of the expiration period of 90 days for each of the separately purchased courses, your purchase of The TKI Package gives you access the three courses in conflict management for six months.


This course collection provides you and your clients with the deep knowledge and practical tools for learning: (1) how to accurately interpret individual TKI Profiles, (2) how to develop and accurately interpret Group TKI Profiles, and (3) how to help organizational members manage their most complex conflicts and problems— within and across all subunit boundaries. This course collection is highly relevant to all these OCCUPATIONAL IDENTITIES:

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Purchase Course Collection

Only for Yourself

The price for The TKI Package is $875. Click on the oblong button below to complete your purchase. Just so you know: If you were to purchase the three courses separately, including the two TKI assessments, the total fee would be $1090. By purchasing this package, you save $215 (20%).

To make it even easier for you to benefit from this course collection, we offer: The TKI Package — Interest-Free Payment Plan. An initial payment of $500 is required (before TKIP is placed in your private account), which is then followed two months later by a final payment of $375, which brings your two payments to $875. Click on the above link if you would like to purchase this course collection with our payment plan.

If, at sometime in the future, you’d like to upgrade to The Complete Program of ALL our recorded online courses (on the topics of conflict management, change management, consciousness, and transformation, which include our eight assessment tools), you’ll receive full credit for this purchase via our Upgrade Path.

After you have completed the purchasing process, you can (1) download the three Course Manuals; (2) take your two TKI assessments (with modified instructions), which are available to you for 90 days; (3) decide whether you want to purchase and then take the Myers-Briggs Type Indicator (an option, not a requirement); and (4) watch all online courses as often as you like for a period of 6 months.

To test your mastery of The TKI Package, take and pass all three online Final Exams, all of which are included in your purchase. To receive the Certificate in the Thomas-Kilmann Conflict Mode Instrument, you must successfully pass these two Final Exams: (1) GROUP Training and (2) ADVANCED Training in Conflict Management.

The TKI Package


SKU: TKIP Category:
Purchase Course Collection

For Other Persons

The price of The TKI Package for 1 to 4 other persons is $875 each. The price for 5 or more other persons is $775 each. If you enter 5 or more course collections into your shopping cart during the purchase process, the total charge will be based on the group rate. Click on the oblong button below to purchase this course collection. Just so you know: Our quantity discount allows you to save $315 (29%) off the total price if you purchased the three courses and the two TKI assessments separately.

To make it even easier for you to make a group purchase of this course collection, we offer: The TKI Package — Interest-Free Payment Plan. Regarding a purchase of The TKI Package for 1 to 4 group members, an initial payment of $500 per member is required (before TKIP is placed in each group member’s private account), which is then followed two months later by a final payment of $375 per member, which brings the total payments to $875 per group member. Regarding a purchase of The TKI Package for 5 or more group members, the final payment is $275 per member (instead of a final payment of $375 per member), which sets the total discount price for TKIP at $775 per member. Click on the above link if you’d like to purchase this course collection for your clients or group members with our payment plan.

After you complete your checkout, download The KD_Spreadsheet for Creating Group Accounts and follow the instructions. If you are purchasing the course collection for only one other person, then fill out the spreadsheet for just this one person.

To learn how the members of any work group can blend our online courses with live discussions, review these detailed steps: Blended Learning for The TKI Package in Conflict Management.

The TKI Package – Group Purchase


SKU: TKIP - Group Category: