Group Training
Learn how to interpret the more intricate
Group TKI Profiles… for more successful conflict management training for groups
Purchase this Online Course
For Yourself
Our 3-hour, recorded online course, GROUP Training in Conflict Management (including a 56-page Course Manual), provides consultants, trainers, and coaches with the knowledge to use the TKI for improving how conflict is managed in any group setting. This course recommends that group members take two TKI assessments, each TKI with modified instructions: (1) INSIDE your group, how do you usually respond when you find your wishes differing from those of another group member? (2) OUTSIDE your group (across all other settings in your life), how do you usually respond…?
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Price: $275
90-Day Access Period
When you complete your purchase, you’ll have instant access to your course by selecting My Online Courses from your Dashboard. For 90 days, you can:
- Watch the recorded course as often as you’d like
- Download the course manual
- Purchase two TKIs and take the assessments (optional)
- Take the Final Exam (optional)
NOTE: Once you purchase this course, it cannot be transferred to another person at any time.
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Upgrade to a Course Collection
Passing the Final Exam counts toward certification, if you later upgrade to one of our two course collections.
Your purchase of this course can be fully applied toward purchasing The TKI Package or The Complete Program. Learn more about the Upgrade Path to our two course collections.
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Refund Policy
- Due to immediate access to all course materials, refunds are not available for this purchase.
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CAUTION: To gain the most from GROUP Training in Conflict Management, it would be best if you have previously taken our BASIC Training course or our ADVANCED Training course (or, based on relevant experience, you’re already very familiar with interpreting INDIVIDUAL TKI Profiles), so you have the necessary background to develop and then interpret the more complex GROUP TKI Profiles.
TO PURCHASE 1 COURSE ONLY FOR YOURSELF:
GROUP Training in Conflict Management Course
$275.00
Purchase this Online Course
For a Group or 1 Other Person
Use this column to purchase our 3-hour, recorded online course, GROUP Training in Conflict Management, for a Group of Participants (you can also include yourself in this group) or for 1 other person.
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FOR BUYERS
- Enter the Number of Participants in the Quantity Box below (or leave the default as 1, if you are making this purchase for just 1 other person).
- Complete Your Purchase
- Submit Your KD Spreadsheet
Courses are assigned after we receive your completed KD_Spreadsheet with participant information (names and email addresses). → Click on the tab below: How to Assign a Course to 1 or More Participants.
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Price:
$275 per person for 1-4 persons
$225 per person for 5+ persons (this quantity discount is applied automatically)
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FOR PARTICIPANTS
90-Day Access Period
Once we process your completed KD_Spreadsheet, each participant will receive an email with instructions to access their private account and online course.
For 90 days, participants will be able to:
- Watch the recorded course as often as they’d like
- Download the course manual
- Purchase two TKIs and take the assessments (optional)
- Take the Final Exam (optional)
NOTE: Once a course is placed in a participant’s private account, it cannot be transferred to another participant at any time.
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Refund Policy
- If your spreadsheet has NOT been imported and it has been less than 30 days from the purchase date, we will provide a full refund in case you’ve changed your mind (or if your previously scheduled educational program has been cancelled).
- But once we have imported your spreadsheet, we do not provide any refunds—in whole or in part—for any of our online courses.
How to Assign a Course to 1 or More Participants
After you’ve made your quantity purchase, be sure to download the KD_Spreadsheet for Creating Group Accounts and carefully follow the instructions.
For example, if you bought this course for 1 other person, fill out the spreadsheet for just that 1 person. If you as well as other persons will each be taking this online course, please make sure to also include YOUR information on the completed KD_Spreadsheet.
When you send your carefully completed KD_Spreadsheet to info@kilmanndiagnostics.com, please include the date when you would like us to import your spreadsheet into our website.
From that moment we import your spreadsheet, the one or more listed persons are automatically assigned this online course in their existing (or newly created) private account. At the same time we import your spreadsheet, our website also emails the listed persons their log in credentials and instructions for accessing this online course.
For the stipulated access period of 90 days, the participants in your group can then (1) log into their private account, (2) download the Course Manual, (3) decide whether they want to purchase and then take two TKI assessments (an option, not a requirement), and (4) watch this recorded online course as often as they like… so they can improve conflict management training for groups.
Refund Policy: As stipulated in All Our Policies, since it isn’t feasible for your clients to return those intangible (electronic) course materials back to us after they were assigned to each client’s private account, once we have imported your spreadsheet, we do not provide any refunds—in whole or in part—for any of our online courses.
Purchasing and Taking Two TKI Assessments
Although your participants are not required to purchase and take the Thomas-Kilmann Conflict Mode Instrument twice (each with modified instructions for “inside” and “outside” your group), having recently experienced the dual TKI assessments will likely enhance their learning outcomes.
Blended Learning and Passing the Final Exam
To learn how the members of any work group can blend this recorded online course with live discussions, we provide these detailed steps: Blended Learning for GROUP Training in Conflict Management.
To ensure that your client or group members have learned all the relevant material in this course, you can require them to take and pass the Final Exam.
CAUTION: To gain the most from GROUP Training in Conflict Management, it would be best if your participants (and you) have previously taken our BASIC Training course or our ADVANCED Training course (or, if you and your participants are already familiar with interpreting INDIVIDUAL TKI Profiles), so you have the necessary background to develop and then interpret the more complex GROUP TKI Profiles.
PROCEED WITH YOUR QUANTITY PURCHASE FOR 1 OTHER PERSON…OR FOR 2 OR MORE PARTICIPANTS IN A GROUP (WHICH CAN ALSO INCLUDE YOU):
GROUP Training in Conflict Management Course – Group Purchase
$275.00
RECORDED VIDEOS
take this online course on your laptop or desktop computer, or on your tablet or smartphone
90-DAY ACCESS
watch the course videos at your convenience: any day, any time, and as often as you like
COURSE MANUAL
provides a reduced image of every presentation slide with Dr. Kilmann’s additional insights
3 HOURS TOTAL
the average time for taking this online course, studying, and then passing the optional exam
ALL VIDEOS IN THIS COURSE INCLUDE
CLOSED CAPTIONS [CC] IN
ENGLISH AND SPANISH
(SEE THE ABOVE VIDEO)
How to Enhance Conflict Management Training for Groups and Teams
Our 3-hour GROUP Training course (including a 56-page Course Manual) provides consultants, trainers, and coaches with the knowledge to use the TKI for improving how conflict is managed in any group setting. This course recommends that group members take two TKI assessments, each TKI with modified instructions: (1) INSIDE your group, how do you usually respond when you find your wishes differing from those of another group member? (2) OUTSIDE your group (across all other settings in your life), how do you usually respond…?
The results from having taken two TKIs, each with modified instructions, can then be sorted into HIGH and LOW scores that show how conflict modes are being used both INSIDE and OUTSIDE a group. This course provides guidelines (and examples) for properly interpreting these Group TKI Profiles: to pinpoint how a group or team can significantly improve its conflict-handling behavior for achieving greater success and satisfaction.
Watch our FREE, very informative, Videos About the Thomas-Kilmann Instrument and Your Conflict Resolution Skills. You can also read many Full-Length TKI Articles and TKI Blogs. Lastly, you’ll learn a lot from Dr. Kilmann’s question-and-answer exchanges: FAQs About the TKI Assessment.
If you want to read the most up-to-date and comprehensive information about the TKI tool in one single document, consider purchasing Dr. Kilmann’s first (and only) TKI Book (published in 2023): Mastering the Thomas-Kilmann Conflict-Mode Instrument: Celebrating More Than 50 Years of Resolving All Kinds of Conflicts.
NOTE: The GROUP Training course does NOT include your pair of TKIs. Instead, if you wish to take the TKI twice, just before or during the course, you’ll have to Purchase a Pair of TKIs separately. This arrangement allows us to keep the price of the course $100 below what it would be if we bundled two TKIs with the course. Many people who purchase this course have previously taken the TKI and, as such, don’t want to take it again (or pay for it again). But we do include two TKI assessments with our two course collections: The TKI Package and The Complete Program.
BENEFITS OF TAKING THIS COURSE ON
CONFLICT MANAGEMENT TRAINING FOR GROUPS
DOWNLOAD YOUR BEAUTIFULLY DESIGNED COURSE MANUAL: This online course comes with a 56-page downloadable manual that includes an image of every presentation slide, Dr. Kilmann's personalized notes, reference material, and space for note taking.
See Sample Manual
LEARN HOW TO ACCURATELY USE THE TKI IN GROUP SETTINGS: In a 3-hour recorded course, you'll hear Dr. Ralph Kilmann's crystal-clear voice explain how to use the TKI assessment for improving how conflict is managed in any group setting (including work groups, committees, project teams, and virtual teams).
LEARN WHY EACH GROUP MEMBER SHOULD TAKE TWO MODIFIED TKI ASSESSMENTS: To understand why conflict is being managed a certain way in a particular group, Dr. Kilmann recommends that group members purchase two TKI assessments (an option, not a requirement) and then complete each TKI with modified instructions for (1) INSIDE your group and (2) OUTSIDE your group.
LEARN HOW TO DEVELOP GROUP TKI PROFILES: The results from these two assessments can then be sorted into HIGH and LOW scores that show how conflict modes are being used both INSIDE and OUTSIDE a group.
LEARN HOW TO INTERPRET GROUP TKI PROFILES: Dr. Kilmann not only shows you how to develop these “four-fold” Group TKI Profiles, but also provides you with guidelines—and examples—for properly interpreting these diagnostic-rich diagrams: to pinpoint exactly how a group can significantly improve its conflict-handling behavior for achieving greater success and satisfaction.
LEARN HOW TO USE THE CONFLICT MANAGEMENT MATRIX: Near the end of the course, Dr. Kilmann presents the Conflict Management Matrix, which provides action recommendations with various combinations of (a) transforming systems, (b) developing people, and (3) transferring the conflict management wisdom from one group setting to another.
WATCH A FREE WEBINAR ON USING THE TKI IN GROUP SETTINGS: When you purchase this course, you'll have convenient access to Dr. Kilmann's 25-minute recorded webinar: “Using the TKI to Its Full Potential,” which will provide you with a good preview (or review) of what's covered in more detail and depth in our GROUP Training course.
