Our 3-hour GROUP Training (including a 56-page Course Manual) provides consultants, trainers, and coaches with the knowledge to use the TKI for improving how conflict is managed in any group setting. This course recommends that group members take two TKI assessments with modified instructions: (1) INSIDE your group, how do you usually respond when you find your wishes differing from those of another group member? (2) OUTSIDE your group (across all other settings in your life), how do you usually respond…? The results can then be sorted into HIGH and LOW scores that show how conflict modes are being used both INSIDE and OUTSIDE a group. This course provides guidelines (and examples) for properly interpreting these Group TKI Profiles: to pinpoint how a group can significantly improve its conflict-handling behavior for achieving greater success and satisfaction.
watch on your laptop or desktop computer, or on your tablet or smartphone
the average time for completing this course and its optional exam
includes a reduced image of every presentation slide with Dr. Kilmann’s personal notes
available for you to watch the videos at any time, any day, as many times as you like
DOWNLOAD YOUR BEAUTIFULLY DESIGNED COURSE MANUAL: This online course comes with a 56-page downloadable manual that includes an image of every presentation slide, Dr. Kilmann's personalized notes, reference material, and space for note taking.See Sample Manual
LEARN HOW TO ACCURATELY USE THE TKI IN GROUP SETTINGS: In a 3-hour recorded course, you'll hear Dr. Ralph Kilmann's crystal-clear voice explain how to use the TKI assessment for improving how conflict is managed in any group setting (including work groups, committees, project teams, and virtual teams).
LEARN WHY EACH GROUP MEMBER SHOULD TAKE TWO MODIFIED TKI ASSESSMENTS: To understand why conflict is being managed a certain way in a particular group, Dr. Kilmann recommends that group members purchase two TKI assessments (an option, not a requirement) and then complete each TKI with modified instructions for (1) INSIDE your group and (2) OUTSIDE your group.
LEARN HOW TO DEVELOP GROUP TKI PROFILES: The results from these two assessments can then be sorted into HIGH and LOW scores that show how conflict modes are being used both INSIDE and OUTSIDE a group.
LEARN HOW TO INTERPRET GROUP TKI PROFILES: Dr. Kilmann not only shows you how to develop these “four-fold” Group TKI Profiles, but also provides you with guidelines—and examples—for properly interpreting these diagnostic-rich diagrams: to pinpoint exactly how a group can significantly improve its conflict-handling behavior for achieving greater success and satisfaction.
LEARN HOW TO USE THE CONFLICT MANAGEMENT MATRIX: Near the end of the course, Dr. Kilmann presents the Conflict Management Matrix, which provides action recommendations with various combinations of (a) transforming systems, (b) developing people, and (3) transferring the conflict management wisdom from one group setting to another.
WATCH A FREE WEBINAR ON USING THE TKI IN GROUP SETTINGS: When you purchase this course, you'll have convenient access to Dr. Kilmann's 25-minute recorded webinar: “Using the TKI to Its Full Potential,” which will provide you with a good preview (or review) of what's covered in more detail and depth in our GROUP Training course.
This course provides you and your clients with the deep knowledge and practical tools for improving a group’s conflict-handling behavior. By learning how to develop and then interpret a Group TKI Profile, you can discover how the leader’s behavior, the culture of the group, and the organization’s reward system might be pressuring members to use ineffective conflict modes—which can then encourage them to improve how conflict is managed in their group. As such, this course is relevant to all these OCCUPATIONAL IDENTITIES:
The price for the 3-hour GROUP Training in Conflict Management is $275. Click on the oblong button below to complete your purchase. If you’d like to upgrade to one of our course collections in the future, you’ll receive full credit for this purchase via our Upgrade Path.
When you complete the purchasing process, you’ll have instant access to this course for 90 days. During this period, you can (1) download the Course Manual, (2) decide whether you want to purchase two TKI assessments (an option, not a requirement); and (3) watch this course as often as you like.
Although you’re not required to take the Thomas-Kilmann Conflict Mode Instrument twice (each with modified instructions for “inside” and “outside” your group), having these dual TKI results will enhance your learning experience.
To test your mastery of this course, take and pass the online Final Exam, which is included in your purchase. Although we do not offer a “certificate of achievement” for GROUP Training, passing this exam counts toward your receiving the “Certificate in the Thomas-Kilmann Conflict Mode Instrument,” if you later upgrade to one of our course collections.
The price of this online course for 1 to 4 other persons is $275 each. The price for 5 or more other persons is $225 each. If you enter 5 or more courses into your shopping cart during the purchase process, the total charge will be based on the group rate. Click on the oblong button below to purchase this course.
After you complete your checkout, download The KD_Spreadsheet for Creating Group Accounts and follow the instructions. If you are purchasing the course for only one other person, then fill out the spreadsheet for just this one person.
To learn how the members of any work group can blend this online course with live discussions, review these detailed steps: Blended Learning for GROUP Training in Conflict Management.