Kilmann

Organizational

Conflict Instrument

Assessing your eight systems conflicts and how you resolve them with the five conflict-handling modes
KOCI

About this Instrument

The Kilmann Organizational Conflict Instrument (KOCI) is a self-report assessment tool that reveals how often you are being negatively affected by various systems conflicts in your group or organization (e.g., culture, skills, teams, strategy-structure, reward systems, etc.) as well as which conflict-handling modes (competing, collaborating, compromising, avoiding, and/or accommodating) you tend to use too much or too little when you approach—and attempt to resolve—those identified systems conflicts.

Click here to see: Sample Results and Interpretive Materials.

COMING SOON:
The ONLINE version of the
Kilmann Organizational Conflict Instrument

ASSESSING AN ORGANIZATION’S
SYSTEMS CONFLICTS … AND YOUR
FIVE CONFLICT-HANDLING MODES FOR
RESOLVING THOSE SYSTEMS CONFLICTS

The Quantum Wheel

Tracks and TKI Model
KOCI Results with Scores

How well do your needs and interests fit with your organization’s goals and procedures? Asked a bit differently, are you in alignment with your organization or…do you often find yourself at odds—in conflict—with what your organization expects from you?

When your approach and preferences for doing your job nicely fit with your organization’s systems and processes, you are more likely to feel empowered, in sync, supported, appreciated, and satisfied…which then inspires you to use your skills, knowledge, passion, and experience to achieve the organization’s mission. But if your preferred way of working is very different from what your job, boss, or group expects you to do, you are more likely to feel disengaged and dissatisfied—which will most likely impede your commitment and contributions to your organization.

Taking the Kilmann Organizational Conflict Instrument (KOCI) and examining your results (including the aggregate results for your work group and/or your entire organization) will illuminate the most debilitating “system conflicts” between you and your organization. And once these conflicts have been identified, as displayed by the SPOKES of the Quantum Wheel, you (and your organization) will then be able to consider the most effective ways to resolve such self-defeating conflicts for the benefit of all internal and external stakeholders. Specifically, those systems conflicts can be resolved by making effective use of one or more conflict-handling modes (competing, collaborating, compromising, avoiding, and/or accommodating), as displayed on the TKI Conflict Model in the HUB of the Quantum Wheel.

 

“I must create a system, or be enslaved by another man’s.”
William Blake, poet, circa 1800

WHY TAKE THIS INSTRUMENT?

Taking the Kilmann Organizational Conflict Instrument and examining your results (including the aggregate results for your work group and/or your entire organization) will illuminate the most debilitating “system conflicts” between you and your organization. And once these conflicts have been identified, you (and your organization) will then be able to consider the most effective ways to resolve such self-defeating conflicts for the benefit of all internal and external stakeholders. Taking this instrument is thus highly relevant to all these OCCUPATIONAL IDENTITIES:

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Purchase the

Paper Booklet

The price of the 50-page Kilmann Organizational Conflict Instrument is $19.95 per person. It takes less then twenty-five minutes to complete and another few minutes or so to graph the results on the “Quantum Wheel” for one person, a group, or an entire organization.

QTC Screen Transparent

QUANTUM
TRANSFORMATION:
DISCOVER THE FULL
POTENTIAL OF THIS
INSTRUMENT ABOUT
SYSTEMS CONFLICTS

Our 5-hour Quantum course (including a 128-page Course Manual) provides a grand overview of our entire series of online courses and assessment tools. First you’ll learn why the opposing tensions between two dueling paradigms (one based on Newtonian physics and the other based on quantum physics) will predictably lead to either stagnation or transformation—depending on how well conflict and change are managed. By taking a few self-report surveys, including the Organizational Courage Assessment, you’ll also learn some very practical tools for assessing an organization’s paradigm and why it might need to be transformed into an altogether new paradigm—if long-term organizational success and personal meaning are to be achieved. Once you’ve taken this course, you’ll fully understand the rationale behind the design and sequence of our remaining online courses, which all follow the eight tracks to quantum transformation.

Would your life be more satisfying and productive if you could manage conflict and change more easily and effectively?Sign Up to Learn More