After you’ve made your purchase, be sure to download the KD_Spreadsheet and carefully follow the instructions.

Complete a single KD_Spreadsheet with one row per individual. We will assign two TKIs to each person listed. 

If you are purchasing two TKIs for one other person, please fill out the spreadsheet for just that ONE person.

If you’ll be taking two TKIs along with other participants in your group, please make sure to also include YOUR information on the KD_Spreadsheet.

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When you send your completed KD_Spreadsheet to info@kilmanndiagnostics.com, also let us know your preferences for these four services:

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1.  Assessment Launch Date
   Please provide the date, time (on the hour), and time zone when you would like us to import your spreadsheet and launch the TKI assessments for your participants.
   Examples:
   • Jan 5, 2026 at 8:00 AM PST
   • ASAP
2. Receiving Participant TKI Reports
   Please let us know if you would like to automatically receive each participant’s TKI Reports when they complete their assessments (default).
   Examples:
   • I want to receive participant reports upon completion.
   • I do NOT want to receive participant reports.
3. Participant Access to TKI Reports
   Would you like participants to have immediate access to download their TKI Reports upon completing the assessments (default), or would you prefer that report access be denied so that only you can distribute the reports?
   Examples:
   • Allow participants to download their reports immediately after completing the assessment.
   • Deny report access so participants cannot download their reports.
4. Reminder Email
   If desired, please provide the date, time (on the hour), and time zone when you would like us to send a one-time reminder email to participants who have not yet completed their assessments.
   Example: Jan 10, 2026 at 8:00 AM PST

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When we import your spreadsheet, every listed person will immediately receive an “account email” that provides your group’s unique PRIVATE LINK along with the step-by-step instructions for registering a private account on the publisher’s website and then taking the two TKI assessments within the 90-day access period—which begins on the date when we import your spreadsheet. At that same time, we will also send you that same unique PRIVATE LINK with instructions, so you can email that information to your clients or group members—just in case they never received their account email from the publisher’s website (usually due to a very sensitive firewall).

Refund Policy: As stipulated in All Our Policies, within 30 days from the purchase date, if you change your mind about using the pair(s) of TKIs for any reason (if, for example, your training program gets cancelled), just contact us and you’ll receive a full refund for any unused TKIs. But we do not offer any refund, in whole or in part, once this initial 30-day period has elapsed or for any group members who’ve already taken the TKI assessment tool.

Expiration Policy: For most group TKI purchases, the number of persons listed on the spreadsheet will equal the quantity of TKI pairs that you just purchased. However, if you purchased a larger quantity of TKI pairs than the people listed on your spreadsheet (for the purpose of taking advantage of our quantity discounts), we’ll credit your group account with those extra TKIs, which we refer to as, “open slots.” But you’ll need to submit a new KD_Spreadsheet when you know the participants who’ll be making use of those open slots in your account, which then initiates their 90-day access period for completing the TKI assessment.

Those “open slots” in your group account can be assigned to participants any time within ONE YEAR of the purchase date, after which, those “open slots” officially expire. But either before—or after—those slots expire, you can take advantage of our Renewal Policy to reactivate those open slots for one more year by paying 50% of the current price of that online product on our Special Payments page.

You will receive each participant’s pair of TKI Reports immediately upon completion (default), unless you request otherwise.

For purchases of 10 or more pairs of TKIs, we provide an Extra Services Bundle that is designed to help you track participant completion and conveniently access TKI Reports. 

• 1 Status Report that lists all those participants in your group account who have—or have not—completed their two TKI assessments.
• 1 Zip File that includes TKI Reports for all the participants in your group who have completed their two TKI assessments.

Please specify the date and time you would like to receive each of these items (Monday–Friday, 8AM–5PM Pacific Time). Example: Jan 12, 2026 at 8:00 AM PST

Below are the modified TKI instructions for the INSIDE and OUTSIDE perspective. The few key words that have been set in bold pinpoint what you can customize for your particular situation. But if you don’t tell us otherwise, your participants will be given these (default) instructions for their pair of TKI assessments:

INSIDE your group, how do you usually respond when you find your wishes differing from those of another group member? For each of the 30 pairs of statements below, select the letter (“A” or “B”) that best characterizes your behavior in your group.

OUTSIDE your group (across all other settings in your life), how do you usually respond when you find your wishes differing from those of another person? For each of the 30 pairs of statements below, select the letter (“A” or “B”) that best characterizes your typical behavior in these other settings.

Please let us know IF and HOW you would like to customize the focus of these instructions to: INSIDE/OUTSIDE your organization, your department; your school, the workplace… or whatever suits you. If you decide that your participants should respond to their TKIs with a different focus than the default instructions, we will place your customized instructions in the account emails that we send to your participants.

NOTE: Other than the above customizing options that are set in bold, we do not alter any other aspect of the TKI instructions, since the remainder of those instructions is essential for maintaining the validity of the TKI assessment process.