Take the Thomas-Kilmann Instrument (TKI assessment) from the person who co-created it: Dr. Ralph H. Kilmann. Ralph’s e-learning platform offers all his research, online courses, and TKI certifications.
As described in our recorded online course, GROUP Training in Conflict Management, there are several benefits for taking TWO separate TKI assessments, each with modified instructions: (1) how you manage differences INSIDE your group and (2) how you manage differences OUTSIDE your group (across all other settings in your life).
By taking these two modified TKI assessments, you will learn how the leader, the other group members, the culture, the reward system, and the key attributes of that specific situation might be unduly influencing how conflict is being managed in your group—which has not led to satisfactory outcomes for you, the group as a whole, and other key stakeholders.
But once you (and your group members) receive a pair of TKI Reports from those two modified TKI assessments, members will be able to discuss which conflict modes are most needed for success INSIDE their group, while they also realize which conflict modes they’re already using effectively OUTSIDE their group.
As a result of such discussions, it will then be much easier for members to significantly improve their group’s conflict-handling behavior, which includes redesigning and aligning their surrounding systems so they’ll be able to use all five modes INSIDE their group—as the situation requires.
TRANSLATED TKI ASSESSMENTS: If you wish to take a pair of online TKIs from Kilmann Diagnostics in Latin American Spanish, Brazilian Portuguese, Chinese (Traditional or Simplified), Japanese, or Swedish, please Contact Us for our special pricing and refund policy for these special-order, professionally translated TKI assessments. By the way, each translated TKI produces a personalized TKI Report that’s written in the same language. You can also purchase and then take a pair of TKIs in different mediums (in a paper booklet or with a self-scorable ebook) in more than 10 different languages: Translations for the TKI Assessment.
See this Dedicated TKI Page, which provides many free resources. And be sure to watch our free, very informative, Videos for the Thomas-Kilmann Instrument. You can also read many Full-Length TKI Articles and TKI Blogs.
THE MOST KNOWLEDGEABLE EXPERT AT YOUR DISPOSAL: Dr. Ralph Kilmann is the co-author of the TKI: If you have any questions about how to administer the assessment or interpret your results, you won't be able to find another person who has more TKI knowledge and experience.
LEARN ALL ABOUT YOUR CONFLICT BEHAVIOR: The TKI is a self-report assessment that allows you to discover whether you might be overusing (a high score) or underusing (a low score) one or more of these five conflict-handling modes: competing, collaborating, compromising, avoiding, and accommodating.
COMPARE YOUR RESULTS TO THOUSANDS OF OTHERS: To determine which of your TKI mode scores are high or low, your results are compared to a. U.S. research sample of 8,000 men and women who were drawn from a pool of 59,000 TKI respondents in order to mirror the demographic distribution of the U.S. population. A subsequent cross-cultural research sample of 6,000 men and women from 16 different countries revealed only minor variations from the U.S. norms. These rather surprising results demonstrate that the TKI is measuring an aspect of conflict-handling behavior that is fairly consistent across different countries and cultures.
THE TKI IS AMAZINGLY ACCURATE: One reason that TKI results have such cross-cultural consistency is because the assessment was purposely designed to minimize the “social desirability response bias” (which is the natural tendency for people in all societies to respond to test items in order to look good to themselves or to others). Consequently, TKI results provide an accurate picture—across the globe—of how people actually behave in conflict situations.
MODIFYING THE TKI INSTRUCTIONS OFTEN LEADS TO EVEN GREATER ACCURACY IN RESULTS: For the first TKI assessment, respondents are instructed to consider only how conflict is managed in their particular group—in contrast to the standard instructions that asks them to consider all situations in one bundle. With modified instructions, therefore, the results for the group will not be diluted by how conflict is being managed in other situations.
LEARNING HOW ORGANIZATIONAL SYSTEMS AFFECT CONFLICT-HANDLING BEHAVIOR IS AN EYE-OPENER FOR ANY GROUP: For the second TKI assessment, respondents are instructed to consider how conflict is being managed outside their group. With these modified instructions, it’s now possible to examine the differences between conflict management inside versus outside the group, which is primarily shaped by the behavior and systems that can dominate group members: the leaders, the culture, and the reward system, to name a few.
Taking a pair of TKI assessments (the first TKI for INSIDE the group and the second TKI for OUTSIDE the group) allows respondents to discover the impact of their leader, their culture, the reward system, and the key attributes of their unique situation on the group’s conflict-handling behavior. Having participants take a pair of TKI assessments is thus highly relevant to these OCCUPATIONAL IDENTITIES:
When you click on the button at the bottom of this section, you’ll be adding a pair of TKIs, only for yourself, to your Shopping Cart, which you can then proceed to purchase on this website.
CAUTION 1: If you wish to purchase a pair of TKIs either for 1 other person or for a group of people—which might also include you along with the other members in your group—go to the next section on this page that’s designed for that specific purpose.
CAUTION 2: If you wish to purchase a pair of PAPER booklets of the TKI assessment for yourself, each of which requires you to score, graph, and interpret your own results, you must go to the publisher’s website: The Myers-Briggs Company.
The price for two online TKIs is $90. Click on the button below to add a pair of TKIs to your shopping cart. Once you complete your purchase, you have 90 days to take both TKI assessments and download your two personalized TKI reports: one for INSIDE your group and the other for OUTSIDE your group.
When you click on the button at the bottom of this section, you’ll be adding a pair of TKIs to your Shopping Cart. In this section, you can make a purchase either for 1 other person or for a group of people (which, if you choose, can also include you).
However, a pair of TKIs will not be placed in your account—unless (and not until) we receive your KD_Spreadsheet that includes your relevant information along with the same requested information about the other members in your group (see below).
CAUTION 1: If you wish to purchase 1 pair of online TKIs only for yourself (not for anyone else), go to the other section on this page that’s designed for that specific purpose.
CAUTION 2: If you wish to purchase a pair of TKI PAPER booklets for 1 other person or for a group of people, which requires them to score, graph, and interpret their own results, you must go to the publisher’s website: The Myers-Briggs Company.
QUANTITY DISCOUNTS FOR A PAIR OF TKI ASSESSMENTS
For 1 to 24 persons, each pair of TKIs is $90.
For 25 to 49 persons, each pair of TKIs is $85.
For 50 to 249 persons, each pair of TKIs is $80.
For 250 to 499 persons, each pair of TKIs is $75.
For 500 or more persons, each pair of TKIs is $70.
In the Quantity text box below, enter the number of TKI pairs that you wish to purchase for a group of participants (or leave the default as 1, if you are making this purchase for just 1 other person). If you enter 25 or more pairs of TKIs, the total charge will be based on the relevant quantity discount.
Then click on the button, ADD TO CART, so you can proceed to purchase your specified quantity of two TKI assessments per person on this website.
THE SPREADSHEET FOR A QUANTITY TKI PURCHASE
After you’ve completed your quantity purchase, be sure to download the KD_Spreadsheet for Creating Group Accounts and carefully follow the instructions.
For example, if you are buying a pair of TKIs for one other person, fill out the spreadsheet for just that one person. If you’ll be taking a pair of TKIs along with other persons in your group, please make sure to also include YOUR information on the completed KD_Spreadsheet.
When we import your completed spreadsheet into our website, the one or more persons who are listed have 90 days to take their assigned pair of TKI assessments.
If you’ll be conducting a coaching session, workshop, or other type of educational program for several persons (or someone else) and you want to make use of their TKI results before that event, you can ask them to send you a copy of their two personalized TKI Reports as soon as they have downloaded them (but you can also request us to send you a Zip File of all your participants’ TKI Reports, as noted below).
WHAT’S INCLUDED IN YOUR QUANTITY TKI PURCHASE?
When you send your carefully completed KD_Spreadsheet to firstname.lastname@example.org, at that time, let us know your preferences for the following two services, both of which are included in the price of every Quantity TKI Purchase. Specifically:
WHAT’S INCLUDED IN OUR EXTRA SERVICES BUNDLE?
In addition to the two TKI services listed above, you can purchase one (or more) of the Extra Services Bundle for $25 each, which provides you with three additional ways to help you manage your group account. NOTE: If you purchase 10 or more TKI assessments at one time, one Extra Services Bundle is automatically included in your group account.
After you have purchased (or have been automatically assigned) an Extra Services Bundle, at the same time when you send us your carefully completed KD_Spreadsheet, also let us know your preferences for these three extra services. Specifically:
To be clear: An Extra Services Bundle includes 1 reminder email, 1 status report, and 1 zip file. If you would like to receive more of these services for your group account, you’ll then have to purchase additional Extra Services Bundles on our website, as explained directly below.
HOW TO PURCHASE OUR EXTRA SERVICES BUNDLE
If you wish to purchase one or more of the Extra Services Bundle (for those three additional services for your group account), please visit Special Payments, scroll down to the bottom of that page, next enter the total amount for one or more Extra Service Bundles ($25 multiplied by the number of Bundles), and then complete your purchase. When the text box appears, Order notes, please enter: 1 Service Bundle, 2 Service Bundles, etc.
Please keep this in mind: If it helps you manage a large group account for a pair of TKIs per person, you can purchase as many Extra Service Bundles as you need, which is above and beyond the 1 Extra Service Bundle that’s automatically included with a quantity purchase of 10 or more pairs of TKI assessments.
MODIFYING THE TKI INSTRUCTIONS
Below are the most frequently used TKI instructions for the INSIDE/OUTSIDE perspective. The few key words that can be modified have been set in bold. But if you don’t tell us otherwise, your participants will be given these (default) instructions for their two TKI assessments:
INSIDE your group, how do you usually respond when you find your wishes differing from those of another group member? For each of the 30 pairs of statements below, select the letter (“A” or “B”) that best characterizes your behavior in your group.
OUTSIDE your group (across all other settings in your life), how do you usually respond when you find your wishes differing from those of another person? For each of the 30 pairs of statements below, select the letter (“A” or “B”) that best characterizes your typical behavior in these other settings.
Please let us know IF and HOW you would like to change the focus of these instructions to: INSIDE/OUTSIDE your organization, your department; your school, the workplace… or whatever suits you. If you determine that your participants should respond to their TKIs with a different focus for INSIDE/OUTSIDE, we will place YOUR instructions in the emails that we send to your participants. But other than the above options—set in bold—for modifying those few key words for distinguishing the INSIDE/OUTSIDE perspective, we do not change any other aspect of the TKI instructions, since the rest of those instructions are essential for maintaining the validity of the TKI assessment process.
If you will be purchasing a pair of TKIs for each member in a group, consider taking our three-hour GROUP Training course, which will help you develop and interpret “Group TKI Profiles.” This course will enable consultants, trainers, and coaches to improve how conflict is managed in the workplace far beyond what is possible from simply averaging “Individual TKI Profiles.” In addition, once you create an account on our website, click on “My Free Gifts” on your Dashboard and you’ll have access to Dr. Kilmann’s 25-minute webinar: “Using the TKI to Its Full Potential.”