Change Agents
for Holistic
Improvement

Find the right online courses,
assessment tools, and books

DR. KILMANN’S RECOMMENDATIONS

To help you choose which particular courses, assessments, and books will be most relevant to your specialized needs and/or the needs of your clients, Dr. Ralph Kilmann has prepared his recommendations especially to suit your primary or preferred occupational identity—which he summarizes in the following way:

After executives and OD/OE practitioners have spent excessive time and untold resources implementing one quick fix change initiative after another, they usually realize that only a completely integrated program of holistic change can possibly lead to organizational success. After conducting a thorough diagnosis of all channels and barriers to success, executives and consultants can then implement eight tracks for quantum transformation.

Recommended Online Courses

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0.
Quantum
Transformation

A grand overview of the eight tracks to long-term success, so members can transform an old Newtonian organization into a new quantum organization.

ECC Screen L

00.
Expanding
Consciousness

Learn how your four foundational inner conflicts can be addressed with five different conflict modes, so all your human consciousness can be brought into the workplace.

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1.
BASIC Training in
Conflict Management

Learn how to interpret your own TKI Profile (as well as other individual profiles) and then learn to improve your conflict-handling behavior.

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2.
GROUP Training in
Conflict Management

Learn how to interpret the more intricate Group TKI Profiles, so all groups can learn how to resolve their most challenging conflicts.

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3.
ADVANCED Training in
Conflict Management

Learn how to use the TKI assessment and other tools for resolving an organization’s most complex problems and conflicts in a fast-paced world.

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4.
Culture
Management

Learn how to identify the most dysfunctional cultural norms and then replace them with healthier behavioral norms, thereby closing culture-gaps.

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5.
Critical
Thinking

Learn how to surface and then revise your false assumptions, so your decisions and actions will be based on today’s reality, not yesterday’s fantasy.

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6.
Team
Management

Learn how to identify and then close team-gaps, so all groups will be able to resolve their most complex problems and conflicts in the workplace.

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7.
Strategy-
Structure

Learn how members can effectively self-design and self-manage the two most important formal systems in their organization.

RST Screen Transparent

8.
Reward
Systems

Learn how members can effectively self-design and self-manage the reward polices and practices that inspire high performance and satisfaction.

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9.
Process
Management

Learn how to describe, control, and continuously improve the flow of work in an organization, including how to accelerate the rate of learning across all units.

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10.
The Complete Program

If you would like to take ALL our online courses, you can purchase them as one course collection at a significant discount. Then, for 1 entire year, you will have access to all 50 hours of course videos, 11 course manuals (1,410 pages), and 2 TKI assessments. To receive “Certification in Conflict Management and Change Management,” you must pass 7 exams: (1) EITHER Expanding Consciousness OR Quantum Transformation, (2) ADVANCED Training, (3) GROUP Training, (4) Critical Thinking, (5) EITHER Culture OR Team Management, (6) EITHER Strategy-Structure OR Reward Systems, and (7) Process Management.

Recommended Assessment Tools

1 TKI L

One TKI Assessment
Per Person

The TKI allows you to discover whether you might be overusing or underusing one or more of five conflict-handling modes (collaborating, competing, compromising, accommodating, and avoiding), so you can improve how you manage conflict in the future.

2 TKIs L

Two TKI Assessments
Per Person

By taking one TKI specifically for INSIDE your group and another TKI for OUTSIDE your group, you’ll discover how your leader, the culture, and the reward system might be having undue influence on how conflict is being managed in your group or team.

Personality L

Personality Style
Instrument

This instrument assesses a person’s preferences for collecting information and making decisions, as based on the personality dimensions that were originally developed by C. G. Jung: ST, NT, SF, and NF types or styles for approaching problems and conflicts.

Culture-Gap SCREEN L

Culture-Gap®
Survey

This assessment allows you to discover the differences between actual and desired cultural norms in four areas: task support, task innovation, social relationships, and personal freedom. Once identified, a group can take steps to close these culture-gaps.

Time-Gap L

Time-Gap
Survey

This survey pinpoints five key areas in your work life in which you might not be making the best use of your time. The results then suggest how you can reallocate the time your spend on tasks and activities in order to achieve your group or organization’s goals.

Team-Gap L

Team-Gap
Survey

This survey looks at the differences between actual and desired behavior in four key areas: cultural norms, people management, problem management, and time management. If any of these four team-gaps are significant, members can then close these gaps.

Belief Survey L

Organizational
Belief Survey

This survey assesses if you believe that your performance is largely determined by outside forces (such as your boss or coworkers) or by inside forces (your own decisions and actions). The results lead to new beliefs that encourage greater personal empowerment.

Influence L

Organizational Influence Survey

This survey assesses whether you have the right balance of influence over the key aspects of your job that determine your performance and satisfaction. If you have too little (or too much) influence, steps can then be taken to create the right balance.

Courage Screen L

Organizational Courage Assessment

This assessment relies on two dimensions (observing acts of courage and fearing acts of courage) to define four organizations. Steps can then be taken to transform a fearful or bureaucratic organization into a more courageous or quantum organization.

Recommended Books and Workbooks

Quantum Organizations

Quantum Organizations

This book provides the theory behind the eight tracks of quantum transformation: culture, skills, teams, strategy-structure, reward systems, and process management. Transformation requires a new worldview that expands self-aware consciousness for every member.

The Courageous Mosaic

The Courageous Mosaic

This book examines how to expand the self-aware consciousness of individuals by encouraging them to actively participate in mind/body/spirit modalities. That expanded consciousness must then be infused into all our organizations, institutions, and nations.

Workbook for Implementing the Tracks: Volume I

Workbook for Implementing the Tracks: Volume I

This volume (totaling 892 pages) provides the essential materials (assessment tools, slides, group discussions, and business cases) for conducting the culture track and skills track for achieving quantum transformation. Each track is organized into several eight-hour workshops.

Workbook for Implementing the Tracks: Volume II

Workbook for Implementing the Tracks: Volume II

This volume (totaling 796 pages) provides the essential materials (assessment tools, slides, group discussions, and special work sheets) for conducting the team track, strategy-structure track, and reward systems track. Each track is organized into several eight-hour workshops.

Workbook for Implementing the Tracks: Volume III

Workbook for Implementing the Tracks: Volume III

This volume (totaling 450 pages) provides the essential materials (presentation slides, group discussions, and work sheets) for conducting the gradual process, radical process, and learning process tracks. These “last three tracks” are organized into several eight-hour workshops.

Logistics Manual for Implementing the Tracks

Logistics Manual for Implementing the
Tracks

This manual provides all the detailed logistics for effectively implementing the eight tracks of quantum transformation for tens, hundreds, or thousands of participants. An assigned Logistics Coordinator is given the detailed guidelines for arranging all tracks in the most efficient manner.

Consultant Schedules for Implementing the Tracks

Consultant Schedules for Implementing the Tracks

These detailed time schedules for conducting each eight-hour workshop for all eight tracks of quantum transformation are only intended for consultants, trainers, and facilitators. Each workshop is organized hour by hour to reveal the usual time spent on each topic or activity.

Audiobook: Escaping the Quick Fix Trap

Escaping the Quick Fix Trap: An Audiobook

In this four-part audio program, you can hear Dr. Ralph Kilmann describe how to avoid the quick fix trap of relying on one management fad after another—without achieving any real improvements. He then explains the alternative: implementing a completely integrated program.

Still not sure which resource is right for you?

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