Building on the first three tracks of quantum transformation (from our three course sequence on Culture Management, Critical Thinking, and Team Management), in a 3-hour recorded course (including a 138-page Course Manual), you’ll learn how members can effectively self-design and self-manage the two most important formal systems in their organization: strategy and structure. Strategy answers this question: Where are we headed? Structure answers this question: How are we organized to get there? If the answers to these two questions are based on outdated—false—assumptions about key stakeholders, however, everything else that members do will be irrelevant. In this course, you’ll learn how a Problem Management Organization (PMO) can be established to uncover and then revise the false assumptions behind alternative formal systems. During this process, members derive a revitalized strategic plan that’s fully supported by a renewed structural design.
take this online course on your laptop or desktop computer, or on your tablet or smartphone
watch the course videos at your convenience: any day, any time, and as often as you like
provides a reduced image of every presentation slide with Dr. Kilmann’s additional insights
the average time for taking this online course, studying, and then passing the optional exam
DOWNLOAD YOUR BEAUTIFULLY DESIGNED COURSE MANUAL: This online course comes with a 138-page downloadable manual that includes an image of every presentation slide, Dr. Kilmann's personalized notes, reference material, and space for note taking.See Sample Manual
LEARN ALL ABOUT DEVELOPING AND ALIGNING STRATEGY AND STRUCTURE: In a 3-hour recorded course, you'll hear Dr. Ralph Kilmann's crystal-clear voice explain how members can effectively self-design and self-manage the two most important formal systems in their organization: strategy and structure.
LEARN THE CRUCIAL ROLE OF ASSUMPTIONS IN DESIGNING STRATEGY AND STRUCTURE: Strategy answers this question: Where are we headed? Structure answers this question: How are we organized to get there? If the answers to these two questions are based on outdated—false—assumptions about key stakeholders, however, everything else that members do will be irrelevant and thus ineffective.
LEARN HOW TO DEVELOP RADICALLY DIFFERENT STRATEGIES TO EXAMINE THEIR HIDDEN ASSUMPTIONS: Dr. Kilmann explains why it's so important to develop several radically different strategic plans for the future, each of which is vital, noble, and engaging—while realizing that each plan is deeply rooted in vastly different assumptions.
LEARN HOW TO DEVELOP RADICALLY DIFFERENT STRUCTURES TO EXAMINE THEIR HIDDEN ASSUMPTIONS: You'll next learn what probably is the most neglected aspect of strategy-structure: Are subunit boundaries cast in stone or in outdated assumptions? Once again, it's the hidden—false—assumptions that keep an organization's structure frozen over time, regardless of dramatic shifts in stakeholder needs and requirements.
LEARN HOW INVESTIGATING TASK FLOW REVEALS THE PRIMARY CRITERIA FOR DESIGNING SUBUNIT BOUNDARIES: Dr. Kilmann describes three different kinds of task flow (pooled, sequential, and reciprocal). He then reveals which particular task flow must be contained within subunit boundaries and which task flow can be left to fall between the cracks.
LEARN HOW TO USE A PMO FOR DEVELOPING AND ALIGNING STRATEGY AND STRUCTURE: Making good use of all the foregoing material, a Problem Management Organization (PMO) is especially created to investigate the hidden assumptions behind several alternative strategic plans and several alternative structural arrangements. During the final stage of assumptional analysis, members derive a synthesized strategic plan that's fully aligned with a synthesized design of subunits, which capitalizes on all the strategy-structure wisdom in the organization.
REVIEW PROBLEM MANAGEMENT AND ASSUMPTIONAL ANALYSIS: For your convenience, in case you haven't yet taken ADVANCED Training in Conflict Management or the Critical Thinking Course, our Strategy-Structure Course includes a brief review of problem management and assumptional analysis.
This course provides you and your clients with the deep knowledge and practical tools for developing an empowering strategic vision (which is based on accurate, up-to-date assumptions about all key stakeholders) and then deploying that vision into specific objectives, tasks, and people within semi-autonomous subunits throughout the organization. Such fully aligned, crystal-clear, strategy-structure links will then enable members to resolve their most challenging conflicts and problems—so they can achieve long-term success in a fast-paced, interconnected, global village. As such, this course is relevant to these OCCUPATIONAL IDENTITIES:
When you click on the button at the bottom of this section, you’ll be adding this online course—only for yourself—to your Shopping Cart, which you can then proceed to purchase on this website.
CAUTION: If you wish to purchase this course either for 1 other person or for a group of people—which might also include you along with the other members in your group—go to the next section on this page that’s designed for that specific purpose.
The price for the 3-hour Strategy-Structure Course is $300. If, at some later time, you’d like to upgrade to The Complete Program of all our online courses, you’ll receive full credit for this purchase through our Upgrade Path.
When you complete the purchasing process, you’ll have instant access to this recorded online course for 90 days. During this access period, you can (1) log into your private account, (2) download the Course Manual, and (3) watch this recorded course as often as you like.
To test your mastery of this course, take and pass the Final Exam, which is included in your purchase. Although we do not offer a “certificate of achievement” for the Strategy-Structure Course, passing this Final Exam counts toward earning your Certification in Conflict Management and Change Management, if you should later decide to upgrade to our course collection: The Complete Program.
When you click on the button at the bottom of this section, you’ll be adding this online course to your Shopping Cart. In this section, you can make a purchase either for 1 other person or for a group of people (which, if you choose, can also include you).
However, this online course will not be placed in your private account—unless (and not until) we receive your KD_Spreadsheet that includes your relevant information along with the same required information for the other members in your group (see below for more about this spreadsheet).
CAUTION: If you wish to purchase this online course only for yourself (not for anyone else), go to the other section on this page that’s designed for that specific purpose.
The price of the 3-hour Strategy-Structure Course for 1 to 4 persons is $300 each. The price of this course for 5 or more persons is $250 each.
In the Quantity text box below, enter the number of online courses that you wish to purchase for a group of participants (or leave the default as 1, if you are making this purchase for just 1 other person). If you add the quantity of 5 or more courses to your Shopping Cart, the total charge for your purchase will be based on the discounted rate.
Then click on the button, ADD TO CART, so you can proceed to purchase this course for the specified number of persons.
After you’ve made your quantity purchase, be sure to download the KD_Spreadsheet for Creating Group Accounts and carefully follow the instructions on that web page.
For example, if you bought this course for 1 other person, fill out the spreadsheet for just that 1 person. If you as well as other persons will each be taking this online course, please make sure to also include YOUR information on the completed KD_Spreadsheet.
When you send your carefully completed KD_Spreadsheet to firstname.lastname@example.org, please include the date when you would like us to import your spreadsheet into our website.
From that moment we import your spreadsheet, the one or more listed persons are automatically assigned this online course in their existing (or newly created) private account. At the same time we import your spreadsheet, our website also emails the listed persons their log in credentials and instructions for accessing this online course.
For the stipulated access period of 90 days, the participants in your group can then (1) log into their private account, (2) download the Course Manual, and (3) watch this recorded online course as often as they like.
To learn how the members of any work group can blend this online course with live discussions, review these detailed steps: Blended Learning for the Strategy-Structure Course.
To ensure that your client or group members have learned all the relevant material in this course, you can require them to take and pass the Final Exam.