Teams have become the building block of today’s organizations—given the complex problems and the mega conflicts that are increasingly propelled by our highly diverse global village.
As a result of using many more teams in different kinds of ways, researchers have convincingly demonstrated that effective teamwork can increase engagement, boost innovation, and improve productivity for every team member, for the team as a whole, for the entire organization, and even for the international economy. Naturally, effective teamwork is also vital in many other social settings. In fact, ANY intact group of a manageable size can benefit from using the new TKI Team Report to examine—and then improve—its conflict-handling behavior.
Studies show that a team’s ability to manage conflict is one of the most important factors that consistently affect its performance. With this important finding clearly in mind, the TKI Team Report is designed to help members learn how to transform their unique CHALLENGES in addressing team conflicts into some very practical REMEDIES for significantly increasing both individual and team performance.
Typically, it will take each team member about 15 to 20 minutes to respond to all 30 A/B items on the individual TKI assessment. After every team member has completed their individual TKI, the leader and/or facilitator can request that we, at Kilmann Diagnostics, send them a compressed zip file that contains each member’s personalized TKI Team Report.
It’s important for you to know that each TKI Team Report is unique to each member, since that report not only presents which of the five conflict modes are most and least used for the team as a whole, but each TKI Team Report also includes that member’s tendency to use some conflict modes too much and other conflict modes too little. In fact, it’s always illuminating to discover the striking differences between a team member’s personal preferences for using the five conflict modes in comparison to the entire team’s preferences for using certain modes more than others.
NOTE: Since the TKI Team Report includes (1) the individual respondent’s high and low scores on the five modes as well as (2) the team’s average scores on those same five modes (so it’s then possible to display all kinds of useful individual/team conflict mode comparisons), the price of the TKI Team report is $10 more than the classic TKI Individual Report, since the latter only includes the respondent’s own individual scores—which then requires the facilitator to manually create the necessary individual/team charts for holding probing discussions among all team members. In addition, purchasing the TKI Team Report comes with another special report, the TKI Facilitator Team Report, which, besides including the composite team results, also provides the facilitator with each of the team member’s separate individual scores (if the members have previously agreed to share their TKI results with the entire team).
To help you make the best use of the TKI Team Report for couples, families, workgroups, organizations, and cross-boundary project teams, the three co-authors (Ralph Kilmann, Ken Thomas, and Gail Thomas) have created a FREE Facilitator’s Guide!
Past feedback from TKI users shows that trainers and facilitators have been using the TKI assessment for team-based training by manually creating their own TKI team profiles for an intact workgroup. The TKI Team Report will now do this for you automatically with its several individual/team comparisons of the possible overuse and underuse of the five conflict modes, along with several detailed REMEDIES for overcoming various team CHALLENGES in conflict management, which can then guide the team in its efforts to improve its performance and satisfaction.
CAUTION: Before you begin using the TKI Team Report with your clients, we recommend that you already are considerably experienced in working with the TKI Individual Report (and thus you know when it’s best to use each of the five conflict modes—and why). Naturally, it would also be beneficial if you have the knowledge and skills to help teams improve their behavior so they can improve their results. In essence, working with teams is much more complicated—and therefore much more challenging—than working with separate individuals. To ensure that you’ll be using the TKI Team Report effectively, you might want to take either or both of these online courses: (1) BASIC Training in Conflict Management and (2) Team Management Skills Training.
THE MOST KNOWLEDGEABLE EXPERT AT YOUR DISPOSAL: Dr. Ralph Kilmann is the co-author of the Thomas-Kilmann Instrument and is also the co-author of the TKI Team Report: If you have any questions about how to administer the TKI assessment and/or how to interpret the more intricate results from a TKI Team Report, you won't be able to find another person who has more TKI knowledge and experience with conflict-handling behavior in teams. Since the 1970s, Dr. Kilmann has been making extensive use of his TKI assessment tool for a great variety of training and consulting programs for scores of organizations in many different industries, not only in the U.S., but also on other continents (i.e., South America, Europe, and Asia).
LEARN ALL ABOUT YOUR CONFLICT BEHAVIOR IN TEAMS: The Thomas-Kilmann Instrument is a self-report assessment that allows you to discover whether you might be overusing (a high score) or underusing (a low score) one or more of these five conflict-handling modes: competing, collaborating, compromising, avoiding, and accommodating. The TKI Team Report allows you to discover the different conflict modes that team members regularly use with one another, what particular CHALLENGES that team faces as a result of its habitual approach to conflict management, and what REMEDIES will help that team improve how its most important conflicts and problems can now be approached and then successfully resolved.
WHEN IT’S BEST TO USE THE TKI TEAM REPORT: If you are a facilitator who wishes to improve the conflict-handling behavior of a clearly defined group of 2 to 15 members AND the members of that group have been interacting with one another for some time, then the TKI Team Report might be the perfect choice for your purposes. But if you are working with a community of more than 15 or 20 individuals AND if those individuals rarely if ever interact with one another in a common workplace (as is the case of mostly strangers who just happen to be taking the same university course or who have enrolled in the same corporate-wide training program), it’s probably best to use the standard TKI Profile and Interpretive Report that provides individual feedback of conflict-handling behavior. Thus, for the traditional TKI Individual Report, the focus remains on helping each individual improve their conflict-handling behavior across all the social and work settings in their life. In contrast, the TKI Team Report is focused on helping an intact team improve its functioning and thus its performance.
HOW TO ENSURE THE MOST ACCURATE RESULTS WITH THE TKI TEAM REPORT: Instead of using the general-purpose instructions of the TKI assessment (which do not specify any specific work or other social situation), you can modify the standard instructions so team members will respond to the TKI’s 30 A/B items according to how they respond to conflict inside that specific group—and that group only. Thus the modified instructions to the TKI assessment tool for each team member would be along these lines: “In the Project A Team (perhaps also listing the names of the members, so there will be no doubt whatsoever about the specific composition of the team), how do you usually respond when you find that your wishes differ from those of other team members?`` By having each team member focus on the behavior in that team only, the TKI results will be more accurate, since member behavior in OTHER social settings (home, neighborhood, etc.) will not dilute (let alone distort) the intended assessment of that team’s conflict-handling behavior in a very specific setting.
Being able to manage conflict effectively is a vital skill for business partners, couples, groups, cross-functional teams, departments, and entire organizations. In essence, whenever 2 or more people are working toward achieving a common goal, they can significantly benefit from improving their conflict-handling behavior, which will help them improve their performance and satisfaction. The TKI assessment, with the TKI Team Report, is therefore relevant to all these OCCUPATIONAL IDENTITIES:
When you click on the button at the bottom of this section, you’ll be adding a quantity of TKI Team Reports to your Shopping Cart, which requires that each team member first takes the TKI assessment tool.
QUANTITY DISCOUNTS FOR THE TKI TEAM REPORT
For 2 to 49 team members, each report costs $55.00 per person.
For 50 to 99 team members, each report costs $52.50 per person.
For 100 to 499 team members, each report costs $50.00 per person.
For 500 to 999 team members, each report costs $47.50 per person.
For 1000+ team members, each report costs $45.00 per person.
ANNOUNCEMENT: The above displays the introductory prices for the TKI Team Report (as of October 2022). However, on January 1, 2023, each of the above prices will increase by $5. So make your quantity purchase of the TKI Team Report before the end of the year!
In the Quantity text box at the bottom of this page, enter the number of online TKI Team Reports (the minimum quantity is 2) that you wish to purchase for your team members, which might also include you. If you enter 50 or more TKI Team Reports, the total charge will be based on the relevant quantity discount.
Then click on the button, ADD TO CART, so you can proceed to purchase your specified quantity of TKI Team Reports so that each team member will first take the TKI assessment tool and later receive a personalized TKI Team Report.
PLEASE NOTE: Even though the TKI Team Report is ideally suited for groups of 2 to 15 or so members, if you plan on conducting a number of training or coaching sessions with different groups during the course of the year, you can then benefit from our quantity discounts. After you make a quantity purchase, your open slots can be assigned to one set of team members after another for the next 12 months. For more details on this arrangement, see the section below: Our Refund Policy and Expiration Policy.
After you’ve made your quantity purchase, be sure to download the KD_Spreadsheet for Creating Group Accounts and carefully follow the instructions.
If you’ll be taking the TKI along with other persons in your group, please make sure to also include YOUR information on the KD_Spreadsheet.
When you send your carefully completed KD_Spreadsheet to firstname.lastname@example.org, also let us know your preferences for these four services:
WARNING: Once we receive your preferred date and time for the zip file, we will schedule to run the The TKI Team Reports regardless of whether or not all of your participants have completed their TKIs, thus using up the available TKIs in your account. It is up to you or your facilitator to be sure that everyone you wish to have completed their TKI has indeed done so.
CAUTION 1: In most cases, it might be best to wait for us to send you the zip file for the TKI Team Reports until shortly before you plan to discuss those results with your team members—just in case a few new members have very recently joined the team and/or other members have left. By delaying the creation of those TKI Team Reports, you will have the most current (and thus the most accurate) information about conflict-handling behavior for your training, consulting, or coaching program—which will thus include only those members who are still on that team.
CAUTION 2: Every time you ask us to create and then send you another zip file of TKI Team Reports, even if that team includes the same members as before, you must either (a) make use of the previously purchased reports that are still available in your group account or (b) you must purchase additional TKI Team Reports whenever your group account no longer has the necessary number of unused reports.
Incidentally, when we import your carefully completed spreadsheet, all listed members will immediately receive an “account email” that provides your team’s unique PRIVATE LINK along with the step-by-step instructions for registering a private account on the publisher’s website and then taking the TKI assessment within the 90-day access period—which begins on the date when we import your spreadsheet. At that same time, we will also send you that same PRIVATE LINK with instructions, so you can email that vital information to team members—just in case any of them have never received their account email from the publisher’s website (usually due to a very sensitive firewall).
As discussed in the Facilitator’s Guide for the TKI Team Report, you have the option of modifying aspects of the standard TKI instructions so team members will then respond to the 30 A/B items on the TKI with respect to their conflict management behavior inside a specified team (in contrast to the standard TKI instructions that do NOT specify any situation).
Below are the modified TKI instructions for asking team members to respond to the TKI in terms of their experiences in a particular team. The few key words that have been set in bold pinpoint what you can customize for your particular situation.
INSIDE your team (perhaps showing the name of the team and/or a listing of all the team members), how do you usually respond when you find your wishes differing from those of another team member? For each of the 30 pairs of statements below, select the letter (“A” or “B”) that best characterizes your behavior in your team.
Please let us know IF and HOW you would like to customize the focus of the TKI instructions for a designated team. If you decide that your team members should respond to their TKIs with a different focus than the standard instructions, we will place your customized instructions in the account emails that we send to all team members.
But other than the above customizing options that are set in bold, we do not alter any other aspect of the standard TKI instructions, since the remainder of those instructions is essential for maintaining the validity of the TKI assessment process.
Refund Policy: As stipulated in All Our Policies, within 30 days from the purchase date, if you change your mind about using the TKI Team Report for any reason (if, for example, your training or coaching program gets cancelled), just contact us and you’ll receive a full refund for any unused TKI assessments. But we do not offer any refund, in whole or in part, once this initial 30-day period has elapsed or for any team members who’ve already taken the TKI assessment tool.
Expiration Policy: For most quantity TKI purchases, the number of persons listed on the spreadsheet will equal the quantity of TKIs that you just purchased. However, if you purchased a larger quantity of TKIs than the people listed on your spreadsheet (for the purpose of taking advantage of our quantity discounts), we’ll credit your group account with those extra TKIs, which we refer to as, “open slots.” But you’ll need to submit another (entirely new) KD_Spreadsheet when you know the participants who’ll be making use of those open slots in your account, which then initiates their 90-day access period for completing the TKI assessment.
Those “open slots” in your group account can be assigned to the members of a team at any time within ONE YEAR of the purchase date, after which, those “open slots” officially expire. But either before—or after—those TKI slots expire, you can take advantage of our Renewal Policy to reactivate those open slots for one more year by paying 50% of the current price of the TKI Team Report on our Special Payments page.
During our two-hour course, BASIC Training in Conflict Management, not only will Dr. Kilmann help you interpret your TKI results, but you’ll also learn how to interpret other people’s results. Taking this course is the best way to make sure you are accurately interpreting TKI results—and using this assessment to its full potential. Click on the link below to learn how you can gain the most value-added knowledge from an individual’s Thomas-Kilmann TKI results.
During our four-hour course, Team Management Skills Training, you’ll have the opportunity to learn several practical tools for applying what was learned in a relatively safe workshop setting directly into the workplace—where it counts. By first identifying and then closing time-gaps and team-gaps, members will be able to address their most challenging conflicts and problems more efficiently and effectively with their enhanced skills for team management.