To help you choose which particular courses, assessments, and books will be most relevant to your specialized needs and/or the needs of your clients, Dr. Ralph Kilmann has prepared his recommendations especially to suit your primary or preferred occupational identity—which he summarizes in the following way:
When diagnosing organizational problems and then scheduling one or more change initiatives, it’s often necessary to (1) establish a more candid and trusting culture, (2) help members learn critical skills for addressing complex problems, and (3) inspire greater teamwork within—and across—all work units. But prior to these efforts, members must first become better at managing conflict to achieve the objectives of any improvement program.
If you would like to develop an in-depth understanding of how to dramatically improve all the systems and processes that guide organizational members, we have an integrated sequence of online courses that not only examines each of these systems (culture, skills, teams, strategy-structure, reward systems, etc.), but also includes our 3 TKI-based courses on conflict resolution. But it will be most cost effective for you to purchase and then take The Complete Program, which includes all our 11 online courses and 9 assessment tools at a significant discount. You will receive your “Certification in Conflict Management and Change Management” when you pass all 11 Final Exams.
If you would like to take our 3 TKI-based courses in conflict resolution, you can purchase The TKI Package at a discount. Then, for 6 months, you’ll have access to all 12 hours of course videos, 3 course manuals (222 pages), and 2 TKI assessments. This package is a great choice for trainers, consultants, coaches, mediators, therapists, and peacebuilders who wish to gain mastery of the TKI assessment for applications with individuals, couples, groups, organizations, institutions, and nations. To earn our esteemed “Certification for the Thomas-Kilmann Instrument,” you must pass three Final Exams: (1) BASIC Training, (2) GROUP Training, and (3) ADVANCED Training in Conflict Management.