If you want to read the most up-to-date and comprehensive information about the TKI tool in one single document, consider purchasing Dr. Kilmann’s first TKI Book (published in 2023): Mastering the Thomas-Kilmann Conflict-Mode Instrument: Celebrating More Than 50 Years of Resolving All Kinds of Conflicts.
If you would like to take our three TKI-based online courses on conflict resolution skills and conflict resolution strategies, you can purchase The TKI Package at a considerable savings versus buying these online courses separately. Since the GROUP Training course recommends that you take two TKI assessments with modified instructions, the TKI Package also includes, at no extra charge, two TKI assessments … so you can take the TKI twice!
This combination of three online courses and two TKI assessments is the perfect package for consultants, trainers, coaches, and mediators who wish to gain mastery of the TKI for helping individuals, couples, families, work groups, and/or organizations improve their conflict resolution skills and conflict resolution strategies.
SPECIAL BONUS: Every purchase of The TKI Package includes Dr. Kilmann’s latest assessment tool, The Kilmann Organizational Conflict Instrument (KOCI), along with his one-hour video presentation on the development and interpretation of this instrument for identifying your systems conflicts and the conflict resolution strategies you tend to use for resolving those systems conflicts.
CERTIFICATION: When you pass the three Final Exams for (1) BASIC Training in Conflict Management, (2) GROUP Training in Conflict Management, and (3) ADVANCED Training in Conflict Management, you’ll receive a personalized certificate to signify your achievement: Certification in the Thomas-Kilmann Conflict Mode Instrument.
ADDED BONUS: When you earn your TKI Certification, you’ll also receive our specially designed TKI Certification Logo, which you can place on your website to showcase your acquired expertise in using the Thomas-Kilmann Conflict Mode Instrument to help individuals, groups, and organizations further enhance their conflict resolution skills and conflict resolution strategies.
What is the single best reason for taking The TKI Package? You’ll be learning how to use the TKI accurately and to its full potential directly from its co-creator: Dr. Ralph H. Kilmann. It doesn’t get any better than that!
The Sequence of Three Courses in The TKI Package
Watch our FREE, very informative, Videos About the Thomas-Kilmann Instrument and Your Conflict Resolution Skills. You can also read many Full-Length TKI Articles and TKI Blogs. Lastly, you’ll learn a lot from Dr. Kilmann’s question-and-answer exchanges: FAQs About the TKI Assessment.
take this course package on your laptop or desktop computer, or on your tablet or smartphone
watch the course videos at your convenience: any day, any time, and as often as you like
provide a reduced image of every presentation slide with Dr. Kilmann’s additional insights
the average time for completing all three courses and taking the optional final exams
Kilmann Diagnostics is dedicated to resolving conflict throughout the world, which is addressed in this package of three recorded online courses by providing you with the deep knowledge and the practical tools for learning: (1) how to interpret individual TKI Profiles, (2) how to develop and interpret Group TKI Profiles, and (3) how to help organizational members develop the conflict resolution skills and strategies for addressing their most complex conflicts—within and across all subunit boundaries. Be prepared to experience many eureka (aha) moments!
DOWNLOAD THREE BEAUTIFULLY DESIGNED COURSE MANUALS: This course collection comes with a downloadable manual for each of our three courses on conflict management—for a grand total of 222 pages. Each manual includes an image of every presentation slide, Dr. Kilmann's personalized notes, reference material, and space for note taking. As a total, the three course manuals provide the most comprehensive materials for understanding and using the renowned TKI assessment tool.See Sample Manual for Conflict Resolution
LEARN HOW TO USE THE TKI ASSESSMENT TOOL FOR INDIVIDUALS, GROUPS, AND ORGANIZATIONS: In The TKI Package, you'll hear Dr. Ralph Kilmann's crystal-clear voice explain in three online courses: (1) how to interpret a great variety of individual TKI Profiles; (2) how to develop and interpret the more intricate Group TKI Profiles, based on each member taking the TKI twice with modified instructions; and (3) how to ensure that members use their enhanced conflict resolutions skills inside their organization.
TAKE TWO—FREE—TKI ASSESSMENTS THAT ARE INCLUDED IN THE TKI PACKAGE: One of our courses, GROUP Training in Conflict Management, recommends that you take the TKI assessment twice: one TKI is for INSIDE your group; while the second TKI is for OUTSIDE your group (in all other settings in your life). That’s why The TKI Package also includes your two TKI assessments, so you can experience what it’s like to take two different TKIs and then interpret the insightful results for the members of any group.
TAKE A FREE ASSESSMENT TOOL THAT WILL IDENTIFY YOUR PSYCHOLOGICAL TYPE AT WORK: In the TKI Package, you are also provided with Kilmanns Personality Style Instrument for assessing psychological type specific to work situations: ST, NT, SF, and NF. These four fundamentally different ways of collecting information and making decisions are regularly used to magnify and then resolve radically different approaches to complex problems and conflicts in any group or organization.
LEARN HOW YOUR PSYCHOLOGICAL TYPE AFFECTS YOUR USE OF THE FIVE CONFLICT MODES: In ADVANCED Training, Dr. Kilmann thoroughly examines how certain enduring psychological traits predispose people to use different modes for resolving conflict. Once you become aware of the connection between your traits and your modes, however, you’ll find it easier to use each conflict-handling mode as needed, which augments your conflict resolution skills.
LEARN ABOUT GROUP PROCESS AND PROBLEM MANAGEMENT: In The TKI Package, you’ll also learn the ten key principles of group process (planning vs. doing, testing assumptions, and more). You’ll then learn the five steps—and errors—of problem management (sensing problems, defining problems, deriving solutions, implementing solutions, and evaluating outcomes), which are the ultimate source of all conflicts in organizations.
LEARN HOW TO DESIGN A PROBLEM MANAGEMENT ORGANIZATION: The foregoing principles and practices are then combined into the Problem Management Organization, or PMO for short, which enables groups and organizations to resolve their most complex problems and conflicts—efficiently and effectively. Indeed, the PMO provides the most pragmatic conflict resolution strategies for today's organizations, institutions, and nations.
ENJOY YOUR USER-FRIENDLY ACCESS TO EACH SEPARATE ONLINE COURSE: For your convenience, there is a single “landing page” for The TKI Package that not only presents a concise description of every course, but also provides the links so you can take each course in the recommended sequence. On each separate course page, you will then be able to download your course manual, watch the course videos, consider reading some optional articles or blogs on the topic, and then take your optional Final Exam.
EARN YOUR CERTIFICATION FOR THE THOMAS-KILMANN INSTRUMENT: To receive the Certificate in the Thomas-Kilmann Instrument, you must pass all three Final Exams: (1) BASIC Training, (2) GROUP Training, and (3) ADVANCED Training in Conflict Management.Learn More About Earning Your TKI Certification
ACCESS YOUR THREE COURSES FOR SIX MONTHS: Instead of the typical access period of 90 days for each of the separately purchased courses, your purchase of The TKI Package gives you private access to all three courses in conflict management for a total of six months.
This course collection provides you and your clients with the deep knowledge and practical tools for learning: (1) how to accurately interpret individual TKI Profiles, (2) how to develop and accurately interpret Group TKI Profiles, and (3) how to help organizational members develop the conflict resolution skills and strategies for addressing their complex conflicts—within and across all subunit boundaries. This course collection is highly relevant to all these OCCUPATIONAL IDENTITIES:
When you click on the button at the bottom of this section, you’ll be adding this course collection—only for yourself—to your Shopping Cart, which you can then proceed to purchase on this website.
CAUTION: If you wish to purchase this course collection either for 1 other person or for a group of people—which might also include you along with the other members in your group—go to the next section on this page that’s designed for that specific purpose.
The price for The TKI Package is $875.
NOTE: If you were to purchase the three courses separately, including the two TKI assessments, the total price would be $1100. By purchasing this package, you save $225 (20%).
For a period of six months following your purchase, you can (1) download the three Course Manuals for Conflict Resolution Skills, (2) take your two TKI assessments (with modified instructions) as well as the online Kilmann Organizational Conflict Instrument, (3) decide whether you want to purchase and then take the Myers-Briggs Type Indicator (and/or download and take the FREE Kilmanns Personality Style Instrument), and (4) watch all three online courses as often as you like.
Refund Policy: As stipulated in All Our Policies, since it isn’t feasible for you to return those intangible (electronic) course materials back to us once they’ve been placed in your private account, we do not provide any refunds—in whole or in part—for any of these individual purchases of The TKI Package.
Just so you know: If, at sometime in the future, you’d like to upgrade to The Complete Program of our 11 online courses and 8 assessment tools (on the timeless topics of conflict, change, consciousness, and transformation), you’ll receive full credit for this purchase through our Upgrade Path.
To make it even easier for you to benefit from this course collection, we offer: The TKI Package — Interest-Free Payment Plan. An initial payment of $500 is required (before this package is placed in your private account), which is then followed two months later by a final payment of $375, which brings your two payments to $875. Click on the above link if you would like to purchase this course collection with our Interest-Free Payment Plan.
To test your mastery of The TKI Package, take and pass the three online Final Exams that are included in your purchase. In fact, to earn your Certification in the Thomas-Kilmann Conflict Mode Instrument, you must pass all three exams (one for each online course). NOTE: You can take each Final Exam as many as five times, since our purpose is to encourage you to learn the material—not to add extra stress to your life.
TO PURCHASE 1 TKI PACKAGE ONLY FOR YOURSELF:
When you click on the button at the bottom of this section, you’ll be adding this course collection for enhancing conflict resolution skills to your Shopping Cart. In this section, you can make a purchase either for 1 other person or for a group of people (which, if you choose, can also include you).
However, this course collection will not be placed in your private account—unless (and not until) we receive your KD_Spreadsheet that includes your relevant information along with the same required information for the other members in your group. See the section below: Completing Your KD_Spreadsheet.
CAUTION: If you wish to purchase this course collection only for yourself (not for anyone else), go to the other section on this page that’s designed for that specific purpose.
The price of The TKI Package for 1 to 4 persons is $875 each. The price of this package for 5 or more persons is $775 each.
NOTE: When you purchase The TKI Package for 1 to 4 persons, you save $225 (20%) per person versus purchasing the bundled items separately. When you make this purchase for 5 or more persons, you save $325 (30%) per person.
To make it even easier for you to make a group purchase of this course collection, we offer: The TKI Package — Interest-Free Payment Plan. Regarding a purchase of The TKI Package, an initial payment of $500 per member is required (before TKIP is placed in each group member’s private account), which is then followed two months later by a final payment of $375 per member, which brings the total payments to $875 per group member.
If you purchase this Interest-Free Payment Plan for 5 or more group members, the final payment is $275 per person, which reduces the total payments to $775 per person.
Click on the above link if you’d like to purchase this course collection for your clients or group members with our Interest-Free Payment Plan.
In the Quantity text box below, enter the number of course collections that you wish to purchase for a group of participants (or leave the default as 1, if you are making this purchase for just 1 other person). If you add the quantity of 5 or more TKI Packages to your Shopping Cart, the total charge for your purchase will be based on the discounted rate.
Then click on the button, ADD TO CART, so you can proceed to purchase this course collection for the specified number of persons.
After you’ve made your quantity purchase, be sure to download the KD_Spreadsheet for Creating Group Accounts and carefully follow the instructions.
For example, if you bought this course collection for 1 other person, fill out the spreadsheet for just that 1 person. If you as well as other persons will each be taking this course collection, please make sure to also include YOUR information on the completed KD_Spreadsheet.
When you send your carefully completed KD_Spreadsheet to email@example.com, please include the date when you would like us to import your spreadsheet into our website.
From that moment we import your spreadsheet, the one or more listed persons are automatically assigned this course collection in their existing (or newly created) private account. At the same time we import your spreadsheet, our website also emails the listed persons their log in credentials and instructions for accessing this course collection.
For the stipulated access period of 6 months, the participants in your group can then (1) log into their private account, (2) download the three Course Manuals for Conflict Resolution Skills, (3) take your two TKI assessments (with modified instructions) as well as the online Kilmann Organizational Conflict Instrument, (4) decide whether they want to purchase and then take the Myers-Briggs Type Indicator (and/or download and take the FREE Kilmanns Personality Style Instrument), and (5) watch the three courses in the package as often as they like.
Refund Policy: As stipulated in All Our Policies, since it isn’t feasible for your clients to return those intangible (electronic) course materials back to us after they were assigned to each client’s private account, once we have imported your spreadsheet, we do not provide any refunds—in whole or in part—for The TKI Package.
To learn how the members of any work group can blend our recorded online courses with live discussions, we provide these detailed steps: Blended Learning for The TKI Package in Conflict Management.
To ensure that your group members have learned all the vital material in this course collection, you can require them to take and pass each of the three Final Exams. As they do so, they’ll earn their Certification in the Thomas-Kilmann Conflict Mode Instrument when they pass all three exams (one for each online course). NOTE: They can take each Final Exam as many as five times, since our purpose is to encourage your group members to learn the material—not to add extra stress to their life.
PROCEED WITH YOUR QUANTITY PURCHASE FOR 1 OTHER PERSON…OR FOR 2 OR MORE PARTICIPANTS IN A GROUP (WHICH CAN ALSO INCLUDE YOU):