DOWNLOAD YOUR BEAUTIFULLY DESIGNED COURSE MANUAL: This online course comes with a 142-page downloadable manual that includes an image of every presentation slide, Dr. Kilmann's personalized notes, reference material, and space for note taking.

LEARN HOW TO ESTABLISH REWARD SYSTEMS THAT WILL INSPIRE HIGH PERFORMANCE AND SATISFACTION: In a 4-hour recorded course, you'll hear Dr. Ralph Kilmann's crystal-clear voice explain how members can effectively self-design and self-manage the reward policies and practices in their organization, so they'll be inspired to achieve high performance and satisfaction.

LEARN THE IMPORTANCE OF ESTABLISHING A PERFORMANCE-BASED REWARD SYSTEM: By acknowledging the extreme differences between a Newtonian and a quantum organization, and seeing how these different paradigms result in fundamentally different reward systems, you'll appreciate why only a performance-based reward system is suited for today's increasingly dynamic, highly interconnected world—where short-term results no longer predict future success.

LEARN ALL ABOUT THE KEY INGREDIENTS OF PERFORMANCE, MEASUREMENT, MOTIVATION, AND REWARDS: Dr. Kilmann asks this essential question: How does the organization motivate high performance—measured accurately—with its extrinsic and intrinsic rewards? By carefully examining the meaning of performance, measurement, motivation, and rewards, it's possible to establish a performance-based reward system that's ideally suited for long-term success in today's global economy.

LEARN ALL ABOUT A DYNAMIC MODEL OF PERFORMANCE CYCLES: You'll learn about the primary concepts that are displayed in the “Dynamic Model of Performance Cycles,” which illustrates how people's needs, perceptions, and expectations determine the amount of effort they put forth on the job. That effort, when combined with their skills and a clear understanding of what their job requires, leads to performance and—with the immediate experience of intrinsic rewards and the later receipt of extrinsic rewards—leads to satisfaction.

LEARN TO DISTINGUISH HIGH-PERFORMANCE GROWTH CYCLES FROM LOW-PERFORMANCE VICIOUS CYCLES: Based on the Dynamic Model of Performance Cycles, you'll see how a reward system produces either a growth cycle or a vicious cycle—depending on the credibility of the reward system: (1) Do members' initial perceptions of rewards match the actual availability (and receipt) of rewards? (2) Are members' expectations of what they can achieve subsequently enabled (or blocked) by the systems and managers in their organization?

LEARN HOW TO TRANSFORM YOUR ORGANIZATION’S VICIOUS CYCLES INTO HIGH-PERFORMANCE GROWTH CYCLES: Dr. Kilmann discusses how an organization can avoid the vicious cycles (where members do the minimum to get by) and can, instead, promote the growth cycles. As a result, members will be truly inspired to put forth their maximum effort and apply their relevant skills on the right tasks according to the right objectives—when the reward system has been designed to actively support every person, job, and subunit in the organization.

LEARN HOW TO USE A PMO FOR ESTABLISHING EFFECTIVE REWARD POLICIES AND PRACTICES: Making good use of all the foregoing material, a Problem Management Organization (PMO) is formed to investigate the hidden assumptions behind several alternative reward policies and reward practices, so the members can design and then implement a reward system that is fully aligned with the strategic direction and structural design of their organization.

REVIEW PROBLEM MANAGEMENT AND ASSUMPTIONAL ANALYSIS: For your convenience, in case you haven't yet taken ADVANCED Training in Conflict Management and the Critical Thinking Course, our Reward Systems Course includes a brief review of the key steps and stages of problem management and assumptional analysis.