MY WEBINAR ON HOW TO RESOLVE WICKED CONFLICTS
Ralph H. Kilmann, co-author of the Thomas-Kilmann Instrument (TKI)
In November 2020, I participated in a 1-hour webinar in which I discussed this truism: One person cannot possible solve a complex problem. Instead, we must assemble a very diverse group of experts that are relevant to the topic at hand, next help them create a healthy behavioral infrastructure so they can effectively communicate, listen, respect, and develop synergistic approaches with one another (which transcend any one of their specialties), and then give them the space, time, and leadership support to resolve the wicked, chaotic mess that surrounds them.
This one-hour webinar will provide you with a good preview (or review) of what’s covered in much greater detail and depth in our eight-hour, recorded, online course: ADVANCED Training in Conflict Management.