166 pages of hard-earned experience comprise the Logistics Manual, which will help you successfully implement Kilmann’s eight-track program for achieving quantum transformation. The Logistics Manualprovides all the behind-the-scenes guidelines, communications, and procedures for managing the program smoothly and efficiently for tens, hundreds, or thousands of participants. Numerous examples are given for how to effectively respond to both the expected as well as the unexpected events that occur whenever an organization embarks on the challenging journey of system-wide change and improvement.