Workshop Materials
Participant Workbooks,
Presentation Slides,
Logistic Manual, and
Consulting Schedules
Workbooks and
Presentation Slides
for Implementing
the Eight Tracks:
Volumes I, II, and III
Workbook Volumes I, II and III are pdf files that you can purchase for $90 each, so long as you have already been certified in The Complete Program. This is our way of ensuring that our extensive materials for quantum transformation will be used as intended. See below for more information about these materials, including the Overhead Slides Volumes I, II, and III, as well as the Logistics Manual and Consultant Schedules for Implementing the Tracks.
As a total package, the three volumes provide all the essential materials (cases, exercises, instruments, surveys, group discussions, ethical guidelines, and logistical procedures) so all organizational members can actively—and effectively—participate in quantum transformation.
All the materials are professionally and aesthetically designed into one-day-per-month workshop sessions: the most practical—and beautiful—combination of workshop materials ever developed for organizational transformation. Moreover, the Workbooks are not a pick-and-choose collection of previously available items, but are a completely integrated program of original materials.
PARTICIPANT
WORKBOOK
VOLUME I
Workbook Volume I provides three workshop sessions in the culture track and three workshop sessions in the skills track. These six one-day workshop sessions for all participants in the program, usually conducted during a six-month period (one workshop per month), provide the essential foundation for establishing healthy cultural norms and learning the vital skills in people management, problem management (including assumptional analysis), and time management.
These one-day workshops in Volume I also include numerous progress reports and group discussions so all members can assess what has improved, stayed the same, or become worse since the improvement program began—so they can proceed more consciously with self-transformation. All subsequent activities in Workbooks Volumes II and III build upon the cultural norms and skill development addressed throughout Workbook Volume I.
Workbook Volume I is a 882-page pdf file that you can purchase for $90, so long as you have already been certified in The Complete Program.
Table of Contents for Volume I
PREFACE FOR VOLUMES I AND II
INTRODUCTION
DESIGNING THIS WORKBOOK
USING THIS WORKBOOK
THE CHALLENGE
ACKNOWLEDGMENTS
SURVEYS AND INSTRUMENTS
WORK SHEETS
INDEX FOR VOLUMES I AND II
PART ONE: UNDERSTANDING THE PROGRAM
Chapter 1: Implementing the Five Tracks: Theory and Practice
Chapter 2: Diagnosing the Organization and Mobilizing the Shadow Track
PART TWO: THE FIRST THREE TRACKS (BEGINNING)
Chapter 3: Culture Track Session One: Identifying Culture-Gaps
Chapter 4: Skills Track Session One: Learning People Management
Chapter 5: Culture Track Session Two: Closing Culture-Gaps
Chapter 6: Skills Track Session Two: Learning Problem Management
Chapter 7: Culture Track Session Three: Sustaining Cultural Change
Chapter 8: Skills Track Session Three: Learning Time Management
PRESENTATION
SLIDES
VOLUME I
Slides Volume I is a pdf file that you can purchase for $90, so long as you have already been certified in The Complete Program. This is our way of ensuring that our extensive materials for quantum transformation will be used as intended. A total of 403 presentation slides visually portray the core concepts and methods for the first two tracks of Kilmann’s eight-track program for achieving quantum transformation. These presentation slides are organized into separate chapters for each of the one-day workshops in the program and are paginated to correspond to the identical page in the Workbook for Implementing the Tracks: Volume I.
PARTICIPANT
WORKBOOK
VOLUME II
Workbook Volume II provides three workshop sessions in the team track, which completes the first three tracks of the eight-track program. Proceeding with the next two tracks in the program involves a one-day workshop in the strategy-structure track and a one-day workshop in the reward system track. Volume II then provides the materials and group discussions for the next workshop sessions in these two tracks in order to redesign the formal systems in the organization.
These several workshops for the strategy-structure and the reward system tracks are intended for two task forces of about 25 participants each (one task force for each track), who represent all specialties, levels, and locations in the organization. The last chapter in Volume II, Chapter 15, provides five self-report assessments for evaluating important aspects of organizational functioning (relative to when these assessment tools were taken much earlier in the program), which sets the stage for additional work sheets and group discussions to close the identified gaps between “what is” and “what could or should be.” All materials in Volume II extend the lessons from Volume I.
Workbook Volume II is a 796-page pdf file that you can purchase for $90, so long as you have already been certified in The Complete Program.
Table of Contents for Volume II
PART TWO: THE FIRST THREE TRACKS (CONTINUED)
Chapter 9: Team Track Session One: Identifying Team-Gaps
Chapter 10: Team Track Session Two: Responding to Feedback
Chapter 11: Team Track Session Three: Closing Team-Gaps
PART THREE: THE NEXT TWO TRACKS
Chapter 12: Strategy-Structure Track Session One: Initiating the Process
Chapter 13: Reward System Track Session One: Initiating the Process
Chapter 14: The Next Sessions: Redesigning the Organization
PART FOUR: EVALUATING THE PROGRAM
Chapter 15: Before-and-After Measures of Organizational Success
PRESENTATION
SLIDES
VOLUME II
Slides Volume II is a pdf file that you can purchase for $90, so long as you have already been certified in The Complete Program. This is our way of ensuring that our extensive materials for quantum transformation will be used as intended. A total of 325 presentation slides visually portray the core concepts and methods for the middle tracks of Kilmann’s eight-track program for achieving quantum transformation. These presentation slides are organized into separate chapters for each of the one-day workshops in the program and are paginated to correspond to the identical page in the Workbook for Implementing the Tracks: Volume II.
PARTICIPANT
WORKBOOK
VOLUME III
Workbook Volume III begins with two one-day workshop sessions in the gradual process track—highlighting the most value-added principles and practices from total quality management (which can only succeed AFTER successfully implementing the prior five tracks). Volume III then provides a one-day workshop session for the radical process track—highlighting the best principles and practices from business process reengineering and process innovation (which can only succeed AFTER the proper foundation has been created with the prior six tracks). This latter one-day workshop also includes an introduction to the learning process track—providing the best approaches to organizational learning (which must be built on the successful implementation of the prior seven tracks).
These three process tracks constitute the newest aspects of the sequential eight-track program, expanding upon the original five system tracks (covering both the informal and formal systems in the organization). As such, Volume III makes extensive use of all the prior materials and discussions in Volume I and Volume II.
Workbook Volume III is a 450-page pdf file that you can purchase for $90, so long as you have already been certified in The Complete Program.
Table of Contents for Volume III
PREFACE FOR VOLUME III
PART FIVE: THE LAST THREE TRACKS
Chapter 16: Gradual Process Track Session One
Chapter 17: Gradual Process Track Session Two
Chapter 18: Radical Process Track and Learning Process Track
PRESENTATION
SLIDES
VOLUME III
Slides Volume III is a pdf file that you can purchase for $90, so long as you have already been certified in The Complete Program. This is our way of ensuring that our extensive materials for quantum transformation will be used as intended. A total of 320 presentation slides visually portray the core concepts and methods for the last three tracks of Kilmann’s eight-track program for achieving quantum transformation. These presentation slides are organized into separate chapters for each of the one-day workshops in the program and are paginated to correspond to the identical page in the Workbook for Implementing the Tracks: Volume III.
Logistics Manual For
Implementing the Tracks:
Volume I, II, III
Logistics Manual is a 166-page pdf file that you can purchase for $20, so long as you have already been certified in The Complete Program. This is our way of ensuring that our extensive materials for quantum transformation will be used as intended. See below for a detailed Table of Contents, including how you can also make use of our Consultant Schedules for Implementing the Tracks, which complements the Logistics Manual.
Table of Contents for Logistics Manual
PREFACE
A Message to the Key Decision Makers
A Message to the Logistics Coordinator
An Overview of the Program
Stage 1: Initiating the Program
Stage 2: Diagnosing the Problems
Stage 3: Scheduling the Tracks
Stage 4: Implementing the Tracks
Stage 5: Evaluating the Results
A Dedication to the Logistics Coordinator
STAGE 1: INITIATING THE PROGRAM
Overview
The First Formal Meeting
A Small-Scale Meeting
A Large-Scale Meeting
Checklist for a Three-Day Workshop
Conclusion
STAGE 2: DIAGNOSING THE PROBLEMS
Overview
Scheduling the Diagnostic Interviews
Conducting the Diagnostic Interviews
The Formal Meetings on the Diagnostic Report
Mobilizing the Shadow Track
Conclusion
STAGE 3: SCHEDULING THE TRACKS
Overview
The General Schedule for All Five Tracks
The Logistics Coordinator Goes into Action
Getting Started
Selecting a Conference Facility
Choosing Food Service Menus
Forming Groups for the Workshop Sessions
The Culture and the Skills Tracks
The Team Track
The Detailed Schedule for the First Three Tracks
The Strategy-Structure and the Reward System Tracks
The Detailed Schedule for the Next Two Tracks
Conclusion
STAGE 4: IMPLEMENTING THE TRACKS
Overview
Background on the DNX Company
The Logistics Coordinator
The General Schedule
The Conference Facility
The Logistics Team
Implementation in the DNX Company
Managing Expected Events
Managing Unexpected Events
Two Events for the Shadow Track
The Expected Problem of Absenteeism
The Special—Unexpected—Celebration
Conclusion
STAGE 5: EVALUATING THE RESULTS
Overview
Conducting Diagnostic Interviews
Administering Organizational Surveys
The Future
BIBLIOGRAPHY
INDEX
Consultant Schedules For
Implementing the Tracks:
Volume I, II, III
This pdf file (only for consultants, not for participants) provides the typical time allocations for the hourly activities in fifteen one-day workshops in Kilmann’s eight-track program. These time estimates are averages from having conducted these workshop sessions many times with many different types of organizations. Naturally, consultants must adjust their time estimates for each activity in order to meet the unique needs of their audience.
Table of Contents for Consultant Schedules
Note: The chapter numbers below correspond to the chapters in the Workbooks for Implementing the Tracks: Volumes I, II, and III.
Schedule for Culture Track Session One (Chapter 3)
Schedule for Skills Track Session One (Chapter 4)
Schedule for Culture Track Session Two (Chapter 5)
Schedule for Skills Track Session Two (Chapter 6)
Schedule for Culture Track Session Three (Chapter 7)
Schedule for Skills Track Session Three (Chapter 8)
Schedule for Team Track Session One (Chapter 9)
Schedule for Team Track Session Two (Chapter 10)
Schedule for Team Track Session Three (Chapter 11)
Schedule for Strategy-Structure Track Session One (Chapter 12)
Schedule for Reward System Track Session One (Chapter 13)
Schedule for SST and RST The Next Sessions (Chapter 14)
Schedule for Gradual Process Track Session One (Chapter 16)
Schedule for Gradual Process Track Session Two (Chapter 17)
Schedule for Radical/Learning Process Tracks (Chapter 18)
