15 Jul The Three-Day Washout Effect After a Workshop
by Ralph H. Kilmann, co-author of the Thomas-Kilmann Instrument (TKI)
In my work and in my published workbooks, I refer to the “three-day washout effect:” Three days after the workshop (regardless of the topic), it's as if the workshop never took place, since it's back to business as usual. In most cases, even with the best of intentions, people so easily fall back on their old (conditioned) habits, which are usually supported by a dysfunctional culture and a silent (or politicized) reward system....