24 Nov Modifying the TKI Conflict Model
by Ralph H. Kilmann, co-author of the Thomas-Kilmann Instrument (TKI)
Since the early 1970s, two dimensions have been used to plot the five conflict modes: Assertiveness and Cooperativeness (my attempts to satisfy my own needs versus my attempts to satisfy the other person's needs, respectively). Occasionally, these two dimensions were modified to Person A and Person B, as just another way of focusing on the needs and concerns of two people engaged in an interpersonal conflict....