03 Aug The Marriage Between Conflict and Change
by Ralph H. Kilmann, co-author of the Thomas-Kilmann Conflict Mode Instrument (TKI)
At a much earlier time in my career, I addressed the disciplines of conflict management and change management as if they were distinct topics. Gradually, however, I began to see the very strong connection—marriage—between these two fields of study: In fact, it's now impossible for me to see or use one approach without the other. ...