882 pages in Volume I are beautifully organized into presentations, assessments, exercises, cases, and group discussions—according to a sequence of six one-day workshops for all participants in Kilmann’s eight-track program. Workbook Volume I includes the Preface, Table of Contents, Overview, Index, and background information on the completely integrated program for achieving quantum transformation. Note: In Chapter 4 (Skills Track, Session One), the Thomas-Kilmann Conflict Mode Instrument (TKI) must be purchased separately: either the PAPER version from CPP, Inc. (Mountain VIew, CA) or the ONLINE version from Kilmann Diagnostics.