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Escaping the Quick Fix Trap
RALPH KILMANN'S FOUR-PART AUDIOBOOK
The competitive pressure of today's business world is unparalleled and, as a result, managers are relying on the quick fix more than ever before. Unfortunately, just when quick fixes are least likely to work, managers automatically grasp for the solution that promises a fast remedy to their organizational problems.
In this four-part audio program, Ralph H. Kilmann tells how to avoid the quick fix trap of moving from one management solution to another with no long-term improvement. He reveals, in a lively two-hour program, how all managers at every level of an organization can use his completely integrated program to promote positive and lasting organizational change.
Dramatizations—based on actual experiences of employees and executives—reveal frustrating and futile encounters with the organizational quick fix. Kilmann then presents effective and clear alternatives to quick fixes—showing, for example, how to actually apply and support what is learned in workshops and training seminars instead of falling back on old norms and practices. He shows how all managers have the power to initiate lasting change in their organizations—starting within their work groups, departments, or business units—without waiting for someone else to take charge.
Presents vivid stories (dramatizations by actors) of employees' experiences with their organizations' efforts to implement classic quick fixes. Points out exactly where these attempts go wrong and why.
Reveals the pressures, concerns, and specific organizational goals that drive executives to quick fix solutions—such as a desire to control and ensure quality, pressure to innovate and to keep up with advances in technology, the need to train employees in particular skills, and more.
Ralph Kilmann shows how quick fixes can be avoided—and lasting change successfully realized—by implementing change systematically through five sequential tracks: culture, skills, teams, strategy-structure, and reward systems.
Ralph Kilmann reveals how all managers—at any organizational level—can foster change in their organization by using his completely integrated approach. He shows how to initiate discussions about change within work groups, departments, and business units, bring employees and supervisors together to work on change, and more.