Blogs

The Most Complex and Least Understood Mode: Collaborating

by Ralph H. Kilmann, co-author of the Thomas-Kilmann Conflict Mode Instrument (TKI)

Even though the collaborating mode sounds ideal to most people, it can only be used successfully under the right conditions. In fact, there are more conditions that affect the choice of collaborating than any other conflict mode.

The Avoiding Culture in Many Organizations

by Ralph H. Kilmann, co-author of the Thomas-Kilmann Conflict Mode Instrument (TKI)

Many organizations seem to have a strong avoiding culture, which can best be investigated with a specific change in TKI instructions. Instead of asking members to respond to the thirty items in general terms (which are the official TKI instructions), I provide these modified instructions: “IN THIS ORGANIZATION, when you find your wishes differing from those of another person, how do you usually respond?”